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December 2023 by Daniel Melendez
Very happy with the repair. Called Gustavo and asked if he could look at an older CRT desktop monitor after being turned away by another shop. He offered to pick up the monitor and call me back when he finds out if its salvageable or not. He called me to let me know it was a failing power supply and offered to replace it at a very fair price. Once it was repaired he dropped it off for me.
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June 2023 by Byron Ramult
They are the most honest people that I have ever dealt with in the electronics repair business. My 17 month old Sony OLED TV had a major issue and they could have taken advantage of me and had it fixed since it was technically out of warranty. They did not and gave me information that allowed me to call Sony and dispute the issue. Thankfully Sony is now replacing my TV for free and giving me an even better model. You can trust them fully!
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June 2023 by Dana73 Kaluzny
Horrible business.Took our tv for repair and didn't call when they said they would. Had to call them numerous times. We were constantly told they would call at certain time on certain day and nothing. Nothing but lies. Went to the business closed when supposed to be open. Finally tell them just bring my tv back,they said would deliver tomorrow.and no tv.Waited all day no phone call and no tv.Showed up the day after when no one was home and didn't bother to call when coming over. Never heard from them again.Dont answer calls or return messages.This is not how you do business. Please be very careful if doing business here. We still don't have our tv back.Took our money and our tv.
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April 2023 by Daniel Noto
3 YEAR Update - since Gustavo fixed my dead 66" Samsung in 2020 and it's still working great! That's fantastic for a repair - the fixed TV has lasted longer than some new TV's. Absolutely recommend, Gustavo was great to work with and the value for the money is unbeatable. Thanks Gustavo!
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November 2022 by Andrei D.
I not recommend to repair to them and be aware on Gustavo he is a liar besides of tons of good commets. I was solliciting a repair and on my Smart TV and he informed me it cost around 180$ - 80$ ( deplasation fee ) and 100 dollars ( parts and labor ) . I agreed , next day after tons of calls and Mr Gustavo not answering and lots of text messages . He calls me a day after .He informed me is in my area and ready to pick my tv . He picked my tv and after 2 days he is calling me and telling me . Hi my friend i have your tv and cost to fix is 290$ , He tries to explain me 160$ is part and rest is supplier transport fee and labor fee and 5 years guarranty just in case . and final price is 290$ . Checking on different websites for how much is 2 led stripes which costs around 40 $ . And Gustavo liar tells me cost 160$ so next time use someone else services . because he is charging tripple . He deserve zero stars
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August 2022 by Dinesh Banda
Garcia really helped me when my 65" Hisense H8G broke down. He came home, helped unmount the TV and took it to his shop for diagnosis. He kept me updated on the part being backordered from Hisense. After three weeks, when Hisense was still unresponsive about when the powerboard was going to be in stock, he suggested it was probably a good time to get a new TV. He promptly dropped off the TV again, no extra charge. I went ahead and ordered the part online hoping it'll be delivered at some point. When the part was finally delivered a month later, he again did an at-home repair job for no extra cost and helped mount it back. His service was phenomenal. The initial diagnosis fee is absorbed into his overall repair cost if you go ahead with the repair. You cannot find a better TV repair service in the Chicago land area.
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July 2022 by M. J. Sweeting
Gustavo is awesome, he was very helpful fixed my TV and built a new TV stand for it. Highly recommend him!
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June 2022 by Ralph Anthony Couloute
Gustavo is the man appreciate his work made a friend good person. Brother thank u I really appreciate ur work! I’m shocked what he did to my my box he put a fan. Thank u always have my support
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June 2022 by Rebecca Cippola
I called Gustavo about my broken TV and he came out the very same day to pick it up and diagnose the problem. This was a tv that I inherited so I didn't have any of the service history or age of the tv information. Gustavo diagnosed the problem and called me with the information and price. He ordered the part, but due to the pandemic had difficulty finding stock. He found out that the tv was older and the part was no longer available. Gustavo tried to "create" his own part utilizing various parts in his shop and those available online. In the end, Gustavo brought us a newer, larger replacement tv with a full year warranty and stood by his original quoted price. He's all about making the customer happy and his customer service proved it! I would highly recommend him.
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June 2022 by Ehren Spiess
Great service from Gustavo needed a full led backlight replacement for my 2019 sony bravia, even picked and dropped it off for us.
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April 2022 by Ernestine S.
I was looking for someone to repair my TV. It still worked but the screen went black. Called A Plus HDTV Repair and Gustavo picked up the phone. I told him what was going on with my TV and he said he can pick it up the same day paid 65 dollars. What I liked is he didn't have a receipt so I copied the check he signed it and put that it was for diagnostic and made sure I took a picture and had the serial number to show I was getting the right TV back. Two days later Gustavo called me and told me what was wrong and how much it would cost and he would deliver it the next day and he did just what he promised. He signed my paper again after I paid him and made sure he put I have a 1 year warranty on the work he did. So he was dependable and professional. Gustavo picked up the TV fixed it brought it back and set it up. Thank you for the great job. E Sanetra
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March 2022 by Paul Savage
The LED light strips on our tv went out. I checked out YouTube to see if a DIY project was in my future and realized quickly it wasn’t. I immediately pivoted to finding somewhere that could do the repair. Gustavo picked up our tv the day I reached out to him, diagnosed another issue and had the tv repaired and back to us in a week. We’re happy we found Gustavo as it turned out there were multiple issues and not just the obvious one. Working with Gustavo was a pleasure.
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February 2022 by Kathleen M.
Gustavo did a nice job replacing a lamp in the LG tv. He encountered supply chain issues and worked effectively to get what we needed. TV is now back to normal! He answered the phone each time I called, no VM. Thanks!
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December 2021 by Will Lehnert
Great service at a great price. Gustavo picked up the TV, diagnosed the problem, repaired it, and dropped it back off to me all in the same day. Pricing is fair and transparent and he called to update me in the process and approve any work he did prior to doing anything that would cost more. 10/10 would recommend to anyone.
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December 2021 by Carlo Lagman
Great service and communication from Gustavo!! Picked up and delivered the repaired TV without me having to ask. I called to inquire and he picked up same day. Very quick diagnosis and was back to me in less than a week.
