The AT&T Store in Mt Prospect offers phones, tablets, smartwatches, and connected devices, along with wireless data plans for every need, including prepaid and unlimited options with nationwide 5G service. Reviews consistently highlight excellent, outstanding, and fantastic service. Staff members are described as very helpful, professional, and easy to talk to, going above and beyond. The process for transferring lines and trading in phones is reported as smooth and easy. Customers note that employees help lower bills, explain all available promotions and deals clearly, and handle everything in a professional, tactful, and polite way. Many customers strongly recommend this store and state they will return for future services, walking out feeling totally taken care of.
Arsen is a true professional in his field. He helped us purchase a new phone and explained everything clearly and in detail, making the whole process very easy and stress-free. He is knowledgeable, patient, and provides excellent customer service. Highly recommend coming to him for professional advice and assistance!
November 2025
It was a good experience at this store. Thank you Arsen for your service !
November 2025
Arsen was very helpful and gave us excellent customer service and support.
