AutoZone Auto Parts on W Golf Rd in Mount Prospect, IL, is recognized for its exceptional customer service and knowledgeable staff. Customers appreciate the patience and respect shown by the employees, who are ready to assist with various auto needs. Many reviews highlight the helpfulness of staff members, who not only guide customers to the right products but also go the extra mile to ensure satisfaction. One customer shared a positive experience when switching from a competitor, finding AutoZone's prices significantly lower and the service much friendlier. The store offers a range of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Bilingual service is also available, catering to a diverse clientele. Overall, AutoZone Auto Parts in Mount Prospect is praised for its commitment to customer care and support, making it a preferred choice for auto parts and accessories in the area.
My mother in law and I had to go to autozone for a new brake bulb. From the moment we walked in, Kelly was so polite, helpful, and just an amazing person. Not only did he help me find what I was looking for, he helped install the bulb for us in 2 degree weather! While still being an amazing person! Best employee ever!!... read full comment
February 2025
I'm late but I just wanted to say I was in there today and the worker that helped me was so patient with me and was very respectful and he knows where everything was. Thank you sir I think his name was Keller or Kelly. Tall dude with glasses
February 2025
Check engine light came on. Peter scanned it and was very helpful.