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March 2025 by Sharan S
Just horrible service all around.
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March 2025 by lisa howard
Large parking lot with easy access docks. We arrived early, and we're offloaded by 2:30AM. Once we were offloaded, we were told that we could park in the corner of the parking lot until we had time to move.
Some of us were more thrilled at the earlier time than others. 😄
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March 2025 by Kristen Fettig
0 stars would be more appropriate. Very bad customer service.
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February 2025 by Emily Hagen
Absolutely horrible. CVS is trying to charge me my deductible TWICE. They fraudulently tried to charge my credit card today and I had to cancel the card in order to protect myself. I can't even get my February dose of medication because of how much they bungled my January prescription. The people will be sympathetic on the phone, but they WON'T FIX THE PROBLEM. It has to go through oceans of red tape and they say they are "working on it." Try to give them a temporary (virtual) CC number only (and then cancel it) so that they can't run it after your deductible is met.
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February 2025 by John Drax
I live in FL they sent my RX to Illinois ??? Never fixed it and idk what to do now…
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February 2025 by Renee Allen
Thst should have been zero stars but I couldn’t review without placing one star. In a year I have not gotten in shipment on time no have I EVER interacted with a worse customer service department! They are not only incompetent they are RUDE and MEAN!
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February 2025 by Haley S
If I could give zero stars I would. Terrible pharmacy to deal with.
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February 2025 by Tom Valenta (TileMasters.net)
Reason I give a 1 star review because I cannot leave 0 or negative
Absolutely worst pharmacy ever! They prepare my prescription for more than 30 days and every other day receive text msg to my phone they need to reschedule delivery waiting for my medication more than month
Worst experience ever!! Shame on CVS
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January 2025 by Joann Ostrognai
I was on hold for 25 minutes. They need more people.
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January 2025 by Timothy Patton
Worst pharmacy service out there. They force insurance patients to use their pathetic service and take no accountability for their ineptitude. Medications are constantly late arriving, despite hounding customers with robocalls to refill their prescriptions. They insist on collecting useless information each time a refill is requested and they don't bother to read any of it. If you can find a way to avoid using this service you should do so. The rest of us aren't so lucky...
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January 2025 by Pamela Auci
I gave 1 star only to give a review. I work for a doctor's office and have never ending issues when ordering medication. CVS Specialty will cancel orders, state on the portal 'no response from MD's office,' when in fact prior conversations were had with CVS Specialty representatives confirming delivery dates. They're also famous for stating a prior authorization is not on file when it was faxed with confirmation prior to scheduling delivery. CVS doesn't take into account the only person who suffers is the patient. These patients have scheduled appointments to receive therapeutic injections and have to be rescheduled postponing their relief, therefore affecting their well being. AWFUL
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January 2025 by G. Choi
They have worst communication as they do not confirm prescriptions status. I dealed with CVS Pharmacy so many times on the timely sensitive meds and I had so many issues already as they don't tell patients on time that they are waiting on the preauthorozation or if some of prescription need to be transferred to local CVS etc. If my doctor sends prescription, why can they fill everything instead of transferring some to the local ones as it causes more issue to miss some of the med and cause harder to follow up. Even my nurse team told me CVS specialty is worst they dealt with. I am sooooooo not happy with CVS specialty, the way how they handle their order and not putting patients first who goes through a lot. I wish that I can give 0 star.
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November 2024 by E
Great experience using this pharmacy.
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October 2024 by Saul Passman
I can never get a hold of an actual pharmacist from this store. CVS is a total joke of a company and I’m disappointed my insurance doesn’t go through Walgreens anymore.
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September 2024 by Tom Frey
Seems I have the exact opposite problem as most people, I cant get it through their head I discovered an serious allergic reaction to the med and stopped by doctor orders. I cant get them to stop calling, texting and emailing about your refill is over due. Even after unsubscribing to emails and stopping the texts as well as calling them 3 times, still message about every 2days on all of them and calling and waking me up
