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February 2024 by Thomas Meade
VERT quick and helpful. Needed 2 tires urgently and was in & out within an hour. I attempted to go to Costco first but they would only replace all 4 tires for my AWD vehicle. If I needed 4 ties, Costco would have been a better price overall; however, taking into account my needs, the speed of service (no appt needed), convenience (open 7 days a week), ease (replacement tires were in stock), and service - Discount was fantastic.
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February 2024 by Gabriel Garza
Discount Tires did a great job, got new tires for my car and they were installed quickly, great service staff!
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January 2024 by P M
The set up is like ordering at a busy McDonald's. You stand in line and then tell them what's wrong. You pay and then technicians in the back eventually return your car. Probably as fast as ordering drive through from a busy Portillos on a summer Saturday evening. But the front desk clerks were nice and helpful and my car was eventually fixed.
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January 2024 by TJ
I appreciate what Dave Alvarez the Assistant Manager did to turn my experience at Discount Tire of Mount Prospect 360 degrees.He solved my issue in a min. and earned my business even in future. Thank you Dave.
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January 2024 by Jill Rodriguez, LMT
Excellent customer service! They made a flat tire situation a low hassle situation. I am very grateful and will go there again if I should need to. Highly recommend.
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January 2024 by Amy
People are friendly. They serviced my 2019 chevy blazer . Its been 2 months with my new tires and one of them got a tear. I didnt hit no bumps or pot holes. I work from home so I barely drive the car. Also I asked them to calibrate the sensors and it is all messed up. They were not calibrated. Im dissapointed with the overall service at this location.
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January 2024 by John John
They know there stuff!I've been coming here for years. I've been an Uber driver for about 6 years and I always like to come here for their great tires and service!
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January 2024 by Leonardo Buenrostro
Payed 200$ for the tire insurance on my new tires and they couldn’t repair one leak I had a day later. Unacceptable
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January 2024 by Amin Bhimani
They’re attitude very good when they want to sell new tires, they’re kind of rude & hard when you go there for services, flat tires or tire rotations.
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January 2024 by L Philip
I do like that they offer options for you to pick your tires based off of your vehicle for pricing and such. But I did ask them to fix one of my tires when there was a known issue with it. They said there was no issue and the next thing I know the tire is left with 14 PSI after they allegedly checked it. Unprofessional.
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January 2024 by Michael Rossier
Free tire repair
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January 2024 by Jon
Always have had good service with honest staff, special thanks to Thomas for his expertise with our 350 dually !
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December 2023 by Carl
Alex great rep !Love this place , best prices in market last 2 years we’ve bought6 sets of tires 3 sets of wheels.The staff is great and buildingSuper clean . Don’t buy anywhere else ……
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December 2023 by Jakub Gerlach
Thank you Alexis G.for help and service!I really like this place. I already bought here at least 4 sets of tires. People that work here are really nice patient and helpful. They will explain you everything. Discount Tire also match tire price with other places. I know some customers get mad because sometimes they have to wait long time to get their car done.. specially right now before winter.But in good restaurant u have to wait for food too. Only bad restaurants will serve you food quickly because there is no other customers. lolMy advice for those people is to drop off your car and just pick it up when is ready.
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December 2023 by Duck Ling
More honest than the other place 'Just Tires'. Just Tires tried to rip me off.. My tire sensor was blinking, went to Just Tires, they said 3 out of the 4 TPMS were not functioning, and for $125 each. Instead, I came here and was told only 1 was bad, and for $90. Reason for 4 instead of 5 stars is for not screwing on the air valve caps back on.
