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“Evelyn is a treasure with a smile that lights up the store. Not sure why my past review is gone but it wasn't a pleasant experience. It's about her character that overfills to her work ethic and situational awareness.”
“This store is clean and fully stock with a lot of product. the staff seems very helpful. the prices are similar to others stores, they have been effected by inflation.”
“Visit on 12/03/2025 I had a wonderful experience at Dollar Tree thanks to the outstanding customer service from Danny. He is truly amazing—professional, patient, and always willing to help. Danny goes above and beyond to assist customers and makes sure everyone leaves satisfied. His positive attitude and dedication make a big difference. Dollar Tree is lucky to have such an upstanding employee!”
“I don't go very often. This time, I loved the wow factor. Found something new I really wanted in the cleaning section. The store was full of merchandise, clean, and easy to shop. Seemed less busy, no lines.”
“I recently visited a Dollar Tree location, and I was genuinely impressed by how clean and well-organized the store was from the moment I walked in. Many people expect discount stores to be a bit cluttered or chaotic, but this Dollar Tree completely defied that stereotype. The floors were spotless, the aisles were tidy, and every shelf looked thoughtfully arranged, making it incredibly easy to find exactly what I needed without feeling overwhelmed.
What stood out most was how neatly the products were grouped by category. Seasonal items were displayed in an attractive, easy-to-browse layout, while everyday essentials like cleaning supplies, snacks, and personal care items were clearly labeled and fully stocked. It made the shopping experience smooth and enjoyable, almost more like a boutique discount store than a typical dollar shop.
The checkout area was also clean and efficiently managed. Even when a small line formed, the staff moved things along quickly, all while keeping their stations organized and free of clutter. That level of attention to detail really added to the overall positive atmosphere of the store.
Overall, this Dollar Tree exceeded my expectations. The cleanliness, organization, and thoughtful layout made shopping simple, fast, and surprisingly pleasant. I’ll definitely be returning.”
“Was in the neighborhood after an appointment and decided to check in on the store. It was brightly lit, aisles were wide, and there was plenty of merchandise. I found what I was looking for, plastic file folders, and chocolate! And the store was full of decorations for Valentine's Day, St Patrick, and Easter.”
“This store is NCO, neat, clean and organized. Parking is across the street is a plus for me. Also, not in Chicago… they do not charge you for plastic bags. ?”
“This place is okay, not a lot to choose from. But I think that is because of the demographics in the area. The store has a lot of boring items. Nothing too exciting. Other locations from this company have better options.”
“Cindy went above and beyond to help me with some balloons for my son's birthday. Honestly, I haven't received such great treatment from a store/service such as hers, and it was a pleasant surprise. She should be working at like a 5 star resort or something. She would be such an asset to any customer service team.”
“I am giving 5 stars to the manager, tall cashier dude that's always present, and the older woman that typically closes because these workers bust their humps!
To the contrary I want to say to the owner, general manager,etc
I was in this evening around 6:48 pm. The cashier ( no name tag) wearing white jogging pants and a black top should be taught to not be holding a customer's money and texting... I wanted to scream from how unprofessional it was just standing there staring at her for what seemed like FOREVER to please put her phone down and finish my transaction. As soon as I walk up she's just texting completely ignoring me and my entire interaction was awkward. I look forward in seeing the manager whenever I walk in as she is incredibly helpful and pleasant and I could've right there and then called for her however she was busy putting the price tags on throughout the entire store trusting this young lady and this cashier should be written up. Next time if it happens again I will be certain to say something. If it were my job, I'd be out of a job, period. I did not appreciate spending $43.00 to give her $45.00 and wait forever to get my change that probably was about 3 minutes total just staring at her and she gave no care because obviously it's welcomed. I have seen the manager at this location train and she is stern, hard pressed while being gentle and extremely patient so I know it is not happening in her presence. We all have things going on at home, etc but that's what a break is for!!
As a professional, please do not respond with, " I'm sorry to hear this. Please email me or please understand.... ( Whatever reason is given it is not good enough)"
In my customer service career as a young cashier I had to learn the hard way by receiving a write up, having my phone confiscated by management until the end of my shift or being sent home without pay.
I do understand that this generation is pretty much... RELAXED to a certain degree but it is common sense, " the customer service is the first contact, is responsible for creating that warm and inviting impression to keep customers coming back vs to their competitors, are responsible for adhering to their employment hand book guidelines of what is acceptable and isn't and the customers wanting to come back purchasing inventory is what creates profit and raises"
Please, get it together. Give your Manager and the old lady a raise as they have been the consistent employees in that store since I moved to Wood Dale years ago. Stop hiring anyone and if you do ensure they have common knowledge of what is expected or train them properly so that these young folks understand.”
“This is the BEST Dollar Tree not based on the selection of products even though they have a decent assortment but the staff here is OUT OF THIS WORLD AWESOME! I would like to personally call out Vik, who is so kind and always go above and beyond, Habib who is has excellent customer service skills and is pure comedy he has a great sense of humor and the very sweet Hispanic woman who goes out of her way every time you walk into this location. This is the BEST crew this location has had hope Dollar Tree keeps them!”
“Not all Dollar Trees are created equally. The one on Harlem surpassed my regular neighborhood store by miles. This store had SO much more stock. It was clean and organized. There was an associate in one of the aisles that was able to answer a couple of questions for me. It is obviously a popular store as there was only one cart available when we got there. Great Halloween decor. And I scored a great pair of black leggings there as well as all of the things on my list.”
“This was a fairly well stocked Dollar Tree compared to some others. I was greeted at the entrance. The line was halfway to the back of the store, 9 or 10 people in front of me, and just one register open. That was frustrating but the clerk was friendly while being a quick as he could.”
“They are always so nice and helpful... I would get a job there but I know I would spend my check there.. I'm glad they're so close I could walk there if I had energy”
“I went in to make an exchange and the cashier had to call the manager over for assistance. Manager said they don't usually take return items if it's a manifacturer issue, but he did the return for me and said they'd "assume the cost of it to keep a happy customer." I appreciated that he did the return/exchange anyway and was pretty professional about it. Now days that type of service can be hard to come by, so I left feeling good about this place and their commitment to customer service ?”
“Great little place. Mexican store with tons of little things used for ceremonial pieces and all sorts of stuff you would find on 26th street. We actually were looking for a knock-off of a San Marcos blanket (those super warm Mexican blankets). And found plenty here. Reminds me of growing up and walking the small markets on 26th street. Great people inside who were super friendly.”
“I was at this store once
the store was just opening
I did buy a few things
they have super cute items to look at
this is a awesome place to get lovely cards”
“It's a Dollar Tree so not sure what people are expecting. The prices have been over a dollar for a long time so it should come as no surprise.
We always come early or late and it's not busy at all and our experience is the ladies are very nice.
We come for toothbrushes and stuff like that which is worth it and maybe a small bag of candy. Keep your expectations in check and it's not so bad people.”
“This place was great and easy to find, not to mention the location and the lady at the register was helpful and polite. Usually the people at this places are really disrespectful and with attitude this lady was happy . The store was stuck to the max and really organized ,I have to said kudos ?”
“Gabriel went above and beyond to help me during my visit! He was incredibly kind, patient, and attentive, and he made sure I found exactly what I needed. It’s rare to meet someone who genuinely cares about providing such great service, and Gabriel is the reason this location stands out. Thank you for making my shopping experience such a positive one!”
“Went to the Belmont & Central one, which I guess is closest, but the nice ? & very helpful lady there said there's one on Diversey & Central which is a little closer for me.”
“I placed an order online to pick up in store and David and the other employee on staff were super friendly and helpful. David was very professional and knowledgeable about the store policies and made it very easy to fix an issue I made with my order. The whole experience was easy and convenient, i will definitely order to this store above other dollar tree stores in the event I need to make another large purchase. Thank you David!!”
“One stock kid who was wearing black shorts and a hat (he had bleached hair) today was saying how America was going down and why celebrate Memorial Day…I stepped in while passing him and said Memorial Day is for the troops that fought for this country. Because of them you have a job if you don’t like it here then get out. He smart Alecy said thanks for the insight.”
“I come to this store often cause it’s by my house. The way I was greeted when I walked in today made my day. The cashier said good afternoon Beautiful ? And the store looks and smells so clean. Not sure if under new management but she was amazing”
“Stockers are constantly filling shelves and the checkout folks are friendly... many items didn't increase with the latest price hike and they have even more great deals at $3 and $5”
“Definitely needs WAY BETTER TRAINING ON CUSTOMER SERVICE I WILL GO TO ANOTHER DOLLAR TREE BECAUSE OF THE CUSTOMER SERVICE. THE LADY MANAGER WAS HORRIFIC TO DAY THE LEAST!!”
“Don't get to come to this dollar tree as often as I would like. Location and the parking lot is a crazy dangerous fiasco. But this store is always stocked always and clean and the employees are so awesome and friendly especially the Jamaican lady I believe she is. she's always working hard and going out of her way to assist customers she's funny too”
“Another great Dollar Tree. I have been to so many Dollar Trees in Colorado, Nebraska, Illinois and they all sell the same thing, stores all organized. Prices going up as well.”
“$ Dollar Tree. I'm always excited to visit Dollar Tree Always check what is new in one dollar. Many things are like you can't imagine in one dollar. Today good variety of Christmas ornaments was there. I filled my card with Christmas Good variety of Christmas cards too. Beautiful vases, mixing bowls, dinnerware, picture frames available. Good place for the money I spent . Highly recommend and will visit soon”
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“This location is okay, they do not have a lot to choose from. I think it's just based on the demographics in the neighborhood. Lot of boring stuff. Otherwise the store seems to be clean and organized. They don't have a lot of enthusiastic employees, but I think that's in a lot of customer service industries otherwise it's okay”