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September 2023 by Mushtariy Ibrokhimova
It's the first time I've ever been at DSW and I am glad that I discovered a descent shoe-shop. I was surprised with wide variety of brand shoes and the prices are fair enough.The store is clean and shoe racks are orginized neatly.
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May 2023 by Shunmugam Mohan
Nathan was very kind and helpful at the counter. We were about to checkout my wife’s shoes and socks. Since we donated our old shoe, Nathan was thoughtful to restart the entire checkout process to help us save an extra $10. Loved the shopping experience at this DSW!
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March 2023 by Ruth Pinz
They have a variety of shoes. I just think they are way more expensive than one can afford.
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February 2023 by Elsa Skowronski
I have ordered shoes twice online and have had the shoes delivered to the store. I took the shoes home, tried them on and they didn't fit. I went back to the store to return them and when the cashier completed my return I noticed that it was less than what I originally paid. The cashier seemed unsure why, she called customer service and then told me the correct amount would be refunded. I checked my account later and the wrong amount was still on there so I had to call DSW customer service and have it corrected. I returned shoes yesterday and again the same thing happened. This is more of a PSA so that others are aware of this and get refunded correctly.
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January 2023 by exquisite shoe wholesaler
Order, affordable, work together
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January 2023 by Marty Luna
The poor cashier for some reason couldn't bring up my info.
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October 2022 by Kate Olsen
Really wish they were open earlier than 11. Schaumburg is open at 10, so the change is confusing. 11 is really inconvenient for parents with little kids.
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August 2022 by John Lilianstrom
Store location easy to find. Significant discounts available on shoes. Many varieties to pick from. Good place to shop.
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July 2022 by JP the traveling and restaurant critic
Great selection. Expensive, but they do have a big discount section.
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June 2022 by Roshawn
The staff are the bomb! They’re always super friendly and helpful even when the store is packed.
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June 2022 by Jill Patel
Huge selection of shoes. Staff is very helpful as well.
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June 2022 by Tami Reding
how can a store not open until 11 on a saturday. this is terrible.
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April 2022 by Eliza Koziol
mt prospect location is the worst. They decide to close the store at 4 for no reason. Online it even says that it closes at 7. Worst management ever. They don’t care that customers are coming.
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April 2022 by Nancy K.
Went into DSW for shoes for myself & my young grandson. Found a pair of shoes for both of us, Grandsons white canvas shoes in clearance isle. At Randhurst in Mount Prospect Paid for both pairs & got home and the guy who rang up the 2 pairs of shoes, left the grey security tag on a little white shoe!! How did he miss this?? I was busy paying for my shoes & figured he knew to take tag off! Got home & saw tag- now I have to go back to store. Please learn to train your employees- now I have to go back to the store or else risk ripping the shoe. Not happy.
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March 2022 by Bret Schwalb
They have a wide range of styles and a good selection in the clearance area. The store was disorganized at the cashier and generally felt messy.
