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December 2022 by Elizabeth T.
Permanently closed.The place was barely open when it was still in business. No wonder it closed down.
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October 2022 by Jescaya R.
DO NOT ORDER FROM HERE. I placed an order Oct 3, 2022 and didn't receive my order. It was suppose to be a birthday surprise for my mother and they didnt even reach out to me to let me know they couldn't fulfill the order. Ruined my surprise! So I decide to go to the store and find out it doesn't even look like a running business. Why are u taking orders if your not going to deliver them?? Atleast give a courteous call & refund my money. I had to call their hotline to refund my money. Nobody reached out to make it better.
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May 2022 by Gaby Diaz
1st time ordering from here , very disappointed. My arrangement was supposed to be delivered at 1pm and it is now 5pm & still nothing . Very dissatisfied , I was not offered anything for the inconvenience of my order being 4hrs late …..
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May 2022 by Dorys Machado
Wow! What is it with edible arrangements set s quality and service has tanked!? Just read the Nile’s store reviews to order and they are pitiful! Came here for mount prospect and they are almost as bad. Yikes!! I may have to now seek a different business to order from thanks for the candid reviews!!!
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May 2022 by Joseph Morgan
This is the second order that has been stated as delivered and nothing arrived. After speaking with an admistrator, nurse, receptionist who all state not a single thing was delivered. The customer service is ridiculous stating we can re deliver next week is insane. They lied and made the mistake but refuse to fix it. Thank you for nothing. Never use this business.
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May 2022 by Alejandro M.
Worst experience ever with this store first of all why do they keep taking in orders if they can't keep up with deliveries. This was my fiancé first Mother's Day surprise order and edible arrangements ruined it for us if I could give NEGATIVE starts I WOULD THIS STORE S*cks pls get new workers
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May 2022 by Kathie Ayala
Should have read all these reviews before I placed an order. Horrible service. They placed the edible arrangement in a clear plastic solo cup. Online showed it being packaged in a box. Asked the manager (Madison) if they had any boxes and she said they didn’t have anything. I was not going to gift an edible arrangement that was packaged in a clear plastic solo cup. Asked for a refund.
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April 2022 by Manuel Feliciano
My wife loved it. They took care of me and were very quick on served. Thank you
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April 2022 by Maria Velazquez
Its not Worth it spent about $100 Dollars at this place,Yesterday was my first time at Ediable buy an arrangement fruit for my friend birthday from this place it was the worst experiency worse costumer service they forgot the cupcakes the more important thing for a birthday party those are my friends favorites cupcakes, the fruit was not sweet, It has a weird taste it was not what I expect from Ediable, When I called this place to let them know that they forgot the cupcakes all they say I can return the money back in your carDidn't even apologize or say sorryI had to come back a whole hour back to pick up the cupcakesI did not recommend this place at all
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April 2022 by John D.
A family member sent me an edible arrangement from this location and when we received it, the fruit was not fresh and was spoiled with a day even after refrigerating it immediately after receiving it. I called the number on the card that came with the arrangement and left 2 messages and have yet to receive a call back. I was very disappointed as we haven't had an issue ordering from Edible Arrangements in the past.
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February 2022 by Tania Marie
Spent $100 on a “Birthday” bundle that was supposed to include a nice foil bday balloon for a surprise for a teacher. Well, that delivery never arrived with the balloon. And to make matters worse, I ordered this days in advance to be delivered to a school and they decided to deliver it as the school was closing at the final bell! They had days to figure out their delivery routes & make sure not to forget anything, but obviously they are highly incompetent here. I strongly recommend you think twice before ordering from this location.
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October 2021 by Thelma Daly
Anna helped us order our floral piece. She was able to answer our questions, wonderfully patient, and the flowers were gorgeous. Thank you kindly for your help.
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October 2021 by Liz Ballinger
Placed an order yesterday for today and thought it wasn’t going to delivered. Tried calling more than 10 times to the store and no one ever picked up the phone, wasn’t able to leave a message either. Just got here now.
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September 2021 by Rosetta Sexton
I ordered the Gourmet Shareable Salted Carmel Apple (8 piece) I thought it was a unique idea being placed in a square box and pieces being placed round like a cut up apple. When I went to pick up my order I was informed they did not have the square box so they had placed the apple as individual slices in one of their other boxes....It took the whole effect away of the arrangement and it did not look nice at all...I was disappointed I was not informed before I picked it up so I could have ordered something else. I also felt it was a very poor presentation and was not excited about the giving of my gift. I feel this was very poor customer service.
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September 2021 by Annete Santore
This place was awesome, they do orders for other stores and were kind enough to let me pick the delivery time
