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March 2024 by Temuulen Erdenekhuu
Workers were super nice and helpful. Had very good customer service, unfortunately the photo printer was broken so was unable to get our passport photos taken.
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February 2024 by Brian Matsumoto
Tim and Andy were very professional and extremely helpful in answering my questions, selecting a box and packing my goods for shipping. Both of these gentlemen have been there for a long time and they always go out of their way to help customers with either shipping or printing requests. It is so refreshing to see informed and experienced employees who take pride in what they do and the company that they work for.
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February 2024 by Matt LaCour
Waited 15 min to have them tell me they can't help me.
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January 2024 by Zafar Ashraf
Friendly service.
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January 2024 by Sydyk Kalmatov
For the first time in America, I asked employees to help, and did not completely refuse me. ?
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December 2023 by I E
Andy was awesome. He packaged my device for me and had a great attitude. He got me squared away. Actually every time I come in here whoever is helping me has been awesome. They take a lot of pride in providing a good service and it shows. Put a smile on my face.
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December 2023 by Maxim Szpak
I had a pretty complicated mailing case involving lost sunglasses at a hotel in Miami. I googled everywhere on how to get it back here, and when that proved unhelpful, I went to my local FedEx. Tim at the desk helped me through the process, made it easy for me to get what I needed, and I believe the sunglasses will be back in no time! I have to say I almost gave up on it before I talked to Tim about it. Thanks again!!!
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October 2023 by Klarida Bregaj
The best service I have had in any print or ship center. Everyone very helpful and very friendly.
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August 2023 by ポールの赤テレ
They helped me pack an item for shipping, and I swear that thing is safer than the president's granddaughter!
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July 2023 by c king
I will walk on water including Lake Michigan to get to this store. I started coming here when I lived in des plaines three years ago. Andy is phenom. Really loves his work and goes all out for each order. I always return to this store in hopes of working with Andy because he’s helpful with getting the right packaging for my shipping needs. That’s an A-1 shop, staff, and employee. Tell em Ms “operations” sent ya ??
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July 2023 by electro city
Very poor customer service. This is the only location that gives us hard time shipping packages.
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July 2023 by MohaMMed AR
This fedex location is the only one that give customers hard time. Almost every time I been there they can’t help with anything.
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May 2023 by Joan Bojarski
I arrived exhausted. I was having trouble making copies. My pages were sticking together. Tim H helped me with ALL of my pages. It was a lot. He made it quick and smooth. I was dreading this chore. Tim made it a breeze. The price was awesome too. Sounds silly but the help made my day. It had been an awful day until I got to your store. Very happy and relieved.
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May 2023 by Russianprincess
Such friendly service and chipper attitude. Will definitely be my go to FedEx store. I was greeted by Andy and he helped me out with the self service printer. Guided me in the right direction and made the process fast and easy. Will definitely be returning. Thanks again!
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March 2023 by Randy W.
This location has not failed me yet when it comes to letting me down.If I didn't have to use FEDEX for business reasons, I would not be back.Good luck getting things done quickly there or get a simple answer to a clearly asked question.3-stars are simply that you will accomplish your task but it will not be quick, simple nor easy.
