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September 2024 by Maksat Sharabidinov
Inna Albota knows her jobšš»I'm glad that she helped and solved the problem quickly
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September 2024 by LaToya
Great customer service. First time visiting this Branch. I would definitely be returning to do all my transactions here!
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May 2024 by Hiba Hussain
After confirming an offer over the phone with a representative and going through the hassle of opening a new account, I find out new information that was noted in "fine print" that the representative did not inform me of. I wasted 2 hours on this bank, I have closed my account and will not make the mistake of trusting them again.
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July 2023 by Nursultan
??????
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April 2023 by John Kim
Branch manager is really knowledgeable
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October 2022 by Marcin's sbs
Cant say my experience was a 5th 3rd better
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August 2022 by ivana castro
My husband has been having trouble since January 1st when he started autopay. He payed in the register and they took our money from our bank account. He talked to Sonia about it and she didnāt fix anything. Now itās August, 8 months later and the problem hasnāt been fixed. We havenāt had in answer since then and now weāre frustrated about it.
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May 2022 by julio alcaraz
Iāve been having trouble since January first when I enrolled in autopay. I payed in the register but they also took my money from my bank account. I went to the bank and talked to Sonia about it. And she tolled me that it wasnāt a problem that in February they were going to skip a payment and that didnāt happen. So I went to the bank again to see why they took money and I talked to Sonia. And she tolled me the same thing and it happened again. Itās now April and almost may and Iām frustrated thinking that they might take my money again. I have nothing against anybody but I donāt understand why something so simple like giving me back my money or skipping a payment is so difficult. If they canāt give me a solution then why donāt they send to someone who can.
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May 2022 by Bill
These guys bought out my MB financial bank account, and suddenly they'd invented half a dozen new fees/fines/charges to rifle through my pockets and steal as much money as they could from me.Walked in, got them to reverse all the fees, then immediately cancelled my account and took my business to a bank that isn't actively hostile to people using it. Never again.
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October 2021 by Ni ni
I've been with this bank for several years. I don't know how much I can say I appreciate the call center staff and being rerouted and given incorrect information. Then a "Donna" in the domestic disputes department with her uncaring attitude and nonchalant behavior, ? I was going to just delete everything for this account. But, when I saw they reversed the overdraft fee, I did calm down a bit more. There are some good and definitely a lot of bad.
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September 2021 by Dean Sims
This is the worst financial institution ever. They took a bank check the funds were available the next day then they put a hold on the balance of my funds.This is an illegal business practice
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June 2021 by Paul Koyanagi
Staff is very tentative very helpful and friendly
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May 2021 by Brejida Merza
Very bad service have been waiting nothing heard from them terrible
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April 2021 by Romeo
Went on a Saturday morning to open a checking account. I noticed there was no bankers in their office. So I asked one of the 2 girls working the lobby. She said she would help me out, to have a seat. She continued to work the drive thru and attend customers coming into the lobby. 20 minutes later, I'm still sitting in the chair waiting, and more and more customers are arriving in the drive thru and lobby. I ended up walking out and going down the street to Chase Bank.
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March 2021 by KRISTINE WIENBERG
Awesome service...my father and I were greeted with respect and although the account manager could not answer my inquiry he got me the number of the person who could!
