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January 2024 by Emma S
Excellent
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November 2023 by Yoshinao Y
I looked hard to find a place to get a natural manicure with the least amount of chemicals but acrylics are everywhere! This shop gave me a normal manicure: trim, shape and polish, just like I was looking for. Can’t wait to get back there. I had a pleasant experience and the price is great too.
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October 2023 by Ellyn Anderson
Hana is amazing! My manicure has lasted 2+ weeks comfortable shop and easy location and parking.
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September 2023 by Nancy Undrwd
My favorite nail salon! Stop in or make an appt. The staff is friendly and they do a wonderful manicure pedicure! Prices are good too! Try the dazzle dry!
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July 2023 by Trupti Patel
Booked an appointment today for both pedicure and dipped nails. I have been going there previously for the same service. The person who took my appointment thought I only booked for removal of the dip instead of another set. I believe it was the owner doing my nails removed the dip and asked me to come back later to finish due to miss communication of their part. I was shocked she couldn’t just finish them and atleast have me wait there until another nail tech was available but instead just told me to come back later in the day when I already had a set appointment.
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July 2023 by Christina Schneider
Great service, beautiful salon,Clean and cheerful.Ask for Hanna! Great location will be back.Services: Pedicure
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May 2023 by Gina Infusino
I always have a great experience when I go to Gem Nails. It’s clean, the staff is friendly, and I never have to wait long. High recommend this spot for your next appt!
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March 2023 by L.G Perez
I just called to book an appointment for a no chip manicure with a Cheetah print design and the lady had no idea what I was talking about Really...
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January 2023 by J T
Horrible Customer Service! Very unprofessional. Apparently the nail tech here thinks she can tell customers how much to tip her for bad service, and reading the reviews this is not the first time she has told a customer to tip and how much. She is lucky she got a tip at all. They are obviously not use to servicing people of a certain color because I was asked what part of town I was from as if I could not be from that part and the tech was rude and rushed thru my service as if she did not want to do it at all. She also complained about working 12 hours and because of Covid I should tip her what she wants. Laughable to say the least. If you don’t like your job quit it’s not my problem, I pay for good service ma’am! And News flash the pandemic is over and we all are picking up the pieces! If you don’t like service people of color you don’t need to be in this field. A waste of $85 on trash.Services: Pedicure
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January 2023 by Lisa Wheeler
I feel they really care about my nails. I love their selection of colors. I appreciate how quickly I can get in and out of here. No waiting and they start when they say they start. So far I've always had a good experience.
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January 2023 by Brianna Moore
Great job on my no chip…didn’t last 2 weeks
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October 2022 by Steve D.
My wife & I went to this salon last year to get pedicures done and we both found the service to be rushed (15 minutes) to get us in and out. (This was at 5pm, so not close to closing time & had appointments, not walk-in) Were going to be in the area last week so scheduled the same pedicure appointments, thinking that perhaps it was the technicians and would try giving it another go. Same type of service. The staff was brisque, not personable, did a hurried-up job on our feet-still rough spots that should have been sanded more. Overall, not happy with the quality of the service. (We were also literally the only other customers in the shop.) We will not be back. Do yourselves a favor and go to Smiley's around the corner. They take their time to do a much better job and are friendly.
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October 2022 by Trisha Bafia
My nails look horrible. Not worth the money at all. Today is 9/29, I had them done late afternoon 9/24! Unacceptable! The thumb nail chipped on Monday!
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September 2022 by Dana A.
GEM is a wonderful spot with lovely employees. Nothing but fantastic things to say about this local nail salon. The owner is as kind as they come.
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August 2022 by Stacy R.
At first I was excited and everything was beautiful inside. Pedi went great and is beautiful. However, when it came to my mani, I felt it was rushed. The place started getting busier as I sat there and you could tell she was rushing. As I am home writing this, my thumb nail seems to be smearing. Which shouldn't be the case considering I got gel nail color specifically for this NOT to happen. I start to look closer and it is a bubble under the color. Upon further inspection, the color is lifting at the side and is now curled up ! Very very unhappy! On top of that, they charged me a $5 fix fee and I believe it was to take off my already gel color. Most places I've been to have always had the rule that if you get gel again, then they do not charge but I guess this place will charge no matter what. Do not believe we will back unfortunately.
