Held Insurance Agency, based in Mount Prospect, has been serving clients across Illinois and Wisconsin for over 20 years. As an independent insurance agency, it offers a wide range of coverage options including home, auto, motorcycle, RV, life, and business insurance. The agency works with multiple trusted carriers to provide customized plans that suit each client’s specific needs at affordable rates. Clients consistently praise the agency’s knowledgeable and responsive team, especially highlighting the excellent service provided by one of their main contacts. They describe the staff as friendly, helpful, and always going the extra mile to find the best coverage and prices. Many reviews mention the smooth, stress-free process and the agency’s ability to walk clients through complicated coverage details and renewals. The team’s willingness to compare multiple scenarios and find the best options demonstrates their dedication to customer care. Overall, Held Insurance Agency is recognized for its professionalism, personalized service, and long-standing relationships with clients. Whether someone needs coverage for their home, vehicle, or business, the agency aims to deliver reliable, comprehensive insurance solutions tailored to each individual’s needs.
Long time customer. Diana has always been an excellent agent for our family, providing excellent advice and the right products for our needs. I highly recommend this agency.
June 2026
Great service from this agency. Marlene is five stars when it comes to quick response and helpful service all the time. I really appreciate her diligence.
June 2026
Marlene Reyes service was exceptional. Very responsive/fast/polite and very professional with solid expertise. I enjoyed her on both a professional and human level. Strongly recommend Marlene for those looking for great service and strong insurance expertise!
