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November 2023 by Deee B
First time buying car and what an experience it was. Talked with pat on the phone briefly and knew I didn’t want to buy a car with anyone else. Really cared about me and my financial situation. Walked in with an old beater and walked out with a beautiful new ( lightly used) car. Matt was so informative with the finances and got me the best deal. So grateful for them. Highly recommend.
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October 2023 by Evelyn G.
One star is too many for them, we were trying to get a car from them on a Saturday at 2:45pm because we work too, however they weren't too happy to see us at that time because they close at 4 pm, right away he asked us "do you have an appointment?"We replied No, but we knew what we wanted and we had the money to pay for it so the transaction would not take long we just wanted to see the car and buy it right away! But like they say "You snooze you loose"He said okay let me bring the car which it was 3 months sitting there he comes back after 3 minutes and say oh I'm sorry "the car is in maintenance at this time and it will take an hour, do you want to come back Monday".We know that is a lie 120%, beside he did not even say we have other cars if you want to take a look at at or something like that. He didn't want to bother himself, so we know not to go there anymore. Fortunately for us they lost a SALE! Thank you!
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October 2023 by Aamla Ellis
We have bought several vehicles from Nelson’s. Matt has been our salesman for each of our vehicles. He has always been patient. Has the best suggestions and advice. Makes the whole buying process seamless. Thanks, Matt for your expertise, knowledge, and professionalism. We really appreciate you!
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September 2023 by Cyndi Hower
Great experience with Matt & Diego. They were very helpful & knowledge about the car i wanted to buy & the one i wound up buying. Thank-you.
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August 2023 by Pam Gardiner
We love our 2003 Mercedes Benz SLK 320Roadster we bought from Nelson Automotive!! We’ve had it almost 4 months now and it runs perfectly!! Eric and Matt were both very knowledgeable and great to work with and very accommodating! We highly recommend this professional and honest company to buy your used vehicle from. You will not be disappointed! We couldn’t be happier!!!
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August 2023 by Edward Lopez
We came in after hearing great things on our local Facebook group. Matt did not disappoint! No pressure, many options, and didn’t go over our budget! He sat down with me, got to know me, and lives in the neighborhood. Solid, quick, competitive financing options too. We are now Nelson auto group fans!
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August 2023 by evie p.
After reading all the positive posts I definitely have to agree about how this place is not like the usual car dealers and how great they are. But I have to add what might be an even better story about them.I bought a car that I saw on their website. I didn't even have to go there to see it as Matt brought it right to my house to see. Now it is two years later and I just had a great experience with them. My car failed the emission test after getting a new battery. I was told to drive it 100 miles and I drove 200, went back to retake the test and failed again! I decided to stop in and ask Matt about it and he immediately checked the car, said it just needed to do some highway driving and said they would do it and then check it out to make sure it would pass this third time. A week later I left the car with them, they took it on the road and checked it all out again. The story gets better...I mentioned the key lock on the front door didn't work and I had been told by my very good repair place that it would cost about $250 to fix it as the door had to be taken off. When I mentioned it now,Nelson's service dept. checked it out immediately and called to say they had the small parts it needed, they fixed it right away, and there was no charge!! Then they drove the car back to my house. Who does all that!!Dealing with all the staff there was very pleasant as they are all so friendly and smiling. They sure must enjoy their work. You can't go wrong at this place.
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June 2023 by Josh Waldron
Great experience with Autos by Nelson, awesome salesman Harry Hairston. Will be back in the future.
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May 2023 by Jared Skiba
Diego was a pressure-less salesman.Eric, the owner, will help out to get the best deal for YOU.Danny the tech is super helpful and friendly.Cannot recommend this business for your used car enough.
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May 2023 by Benito Suero
Not your average car dealer! They do business honestly and without the usual pressure. I have been a customer for over ten years, five, six cars later. I’ve lost count. I won’t go anywhere else!
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April 2023 by Lori W.
Our family has been buying used cars from Nelson for years and couldn't be happier. Very trustworthy and honest. Great service as well.
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December 2022 by Vincent Solis
Just bought my second car from Nelson Automotive. My first car through was a great find. Reliable, clean, and most importantly, affordable. Unfortunately an accident forced me to seek a replacement. Matt Vogelzang helped make the process as easy as possible. I'm sure I'm not the only one who hates dealing with car salesmen. It doesn't feel that way with Nelson. I needed a car, I bought one, and I feel good about it.
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November 2022 by John Giannini
These guys do great mechanic work. Honest & Professional. Highly recommended
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August 2022 by Bill Ruehlmann
I've purchased five vehicles at this dealership. Everyone from the owner, salesman, to the service manager have been nothing short of great!!I recently had a major problem come up with one of my vehicles. The problem was long after my purchase and no fault of Nelson's. After trying to get the vehicle fixed in several places including out of state I thought! I'm going to call Matt at Nelson's where I purchased the vehicle. Matt immediately took action. I was out of state and not available. Matt said not a problem. I directed my son to get the vehicle over to Matt. This was Dec 23rd. Matt received my son and the vehicle and provided my son a ride to the train station so he could continue on with his day. Matt kept in contact with me with updates on the vehicle and my son! The problem took several days to fix, but the vehicle came through under extended warranty which the Service Manager Mike took care of for me. We returned from our out of state trip enjoyed our Christmas and the vehicle was ready for my son in time for him to drive back to college out of state. My son called me from school in Iowa to say the best gift he got for Christmas was his fixed car. He says it drives better now then it ever has!Thank you ! Matt & Mike for your help your honesty and for making a college kid feel good at Christmas !!!Bill Ruehlmann
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July 2022 by Dawson P.
Matt was very helpful and informative. They were happy to provide additional photos and a walk-around video of the vehicle I was interested in. I've reached out to several dealers over the past few weeks and I can honestly say that these guys left me feeling the most comfortable.
