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“I haven’t had “work” done on my car yet, but wanted to share a negative quickly turned positive experience that I had . I had brought my car in to get checked out and was told if they didn’t get to my car that day, they would get to it the next day. When the next day came and I still hadn’t gotten a call, I felt frustrated that I had to reach out to hear what was going on. I was told I’d get a call back with an update and as the end of the day came near, I was even more frustrated that I had to reach out again. I expressed my frustration and the man I spoke with was very kind and took ownership in the fact that my car had fallen through the cracks and had not been contacted. To me, this business gets five stars because instead of giving me the run around, they took ownership, apologized, and made things right. My car was made a priority the next morning and I was given an honest assessment and next steps. I didn’t feel like anyone was trying to get me to purchase any unnecessary repairs. They even comped me the service charges due to the situation. And as a bonus, everyone was kind and patient with my energetic five year old. Everyone makes mistakes, what matters is how you choose to handle it. Thanks for your integrity and honesty. We’ll be back.”
“Tire pressure gauge warning on the dashboard appeared. Came to Duke to get it checked out. Duke fixed it and away I went. The air was free. The team had some out back.”
“Oil change done under 10 min.I highly recommend this place to everyone!Pricing is fair and transparent - definitely value for money.thank you so much Mazhar B.Jeff Z.Andel T. good job.”
“I always hated getting my oil changed at the dealership so when my warranty ran out I tried here. The staff is always so friendly and not pushy about extras. The location is great and I have never waited more than 20 minutes. Normally I have time to grab a coffee next door or pick up something at Menards and they are done by the time I am back .”
8AM - 6PM
2016 Elmhurst Rd, Mt Prospect
Oil Change
“John and Tim are Rockstars man. You will not get this service anywhere else, John even greased the fittings and I've never seen anyone else do that. John is very knowledgeable and on point”
Oil Change
Oil Change
Oil Change
Oil Change
Oil Change
“Tina and Mak did a great job servicing my car. Mak was especially helpful explaining all of the charges. They also both made sure my car's computer was updated and reminded me of the top off policy that Take 5 has for its customers. Escellent job and quick”