Sally Beauty, located at 1068 Mt. Prospect Plaza in Mt. Prospect, IL, is a popular destination for salon-quality products at budget-friendly prices. The store offers a wide range of items, including hair care, hair color, styling tools, cosmetics, and nail care. Customers appreciate the helpful and knowledgeable staff, particularly one standout employee named Michelle, who consistently goes above and beyond to assist shoppers. Reviews highlight her friendly demeanor, willingness to help find the right products, and her expertise in guiding customers through hair color choices. Many customers noted her exceptional service, including checking inventory, coordinating with other locations, and even using technology to connect shoppers with licensed colorists for personalized advice. The store is also recognized for its cleanliness and pleasant shopping environment. With nearly 3,000 locations across the U.S., Puerto Rico, and Canada, Sally Beauty is dedicated to offering quality products and a rewarding shopping experience. Customers can rely on the Love It or Return It Guarantee, ensuring satisfaction with every purchase. Whether seeking professional results at home or expert guidance, Sally Beauty is the place to unleash one’s potential in beauty.
the two girls working sunday 3/29 were so helpful and sweet! i didn’t get their name but they helped me achieve results i wanted :)
December 2025
Wonderful staff, customer service is on point every time I come in, store is always nice and neat and organized
February 2025
The employee named Carla or Karla helped me so much with what I needed and gave me recommendations and advice for my hair. I really appreciated her for the time and advice she gave me and was very helpful and very sweet. Definitely coming back to this Sally’s 🩷
