Supermarkets in Mount Prospect, IL

“I said I would go home and leave a positive review today based upon the interaction I saw between an irate customer and the ALDI associate and here it is.

The customer was an older women with little joy left of her life aside from complaining to the person ringing her up about how bad the store is and how she hates shopping at ALDI and goes on about how other local stores are problematic.

The ALDI employee used all grace and smiles to attempt to disarm her but in the end the only thing that brought it to an end was the conclusion of her transaction. Kudos to the ALDI employee for being as cool as he could be throughout the interaction. It was a model of how to deal with a bratty customer.

Additionally I always find the store to be clean, well stocked, and other employees cheery and professional. A joy to shop here.”

“Everyone is super friendly and they have the best lunch/dinner spot inside. All of the food is packed with flavor! Highly recommended to any lover of Mexican food ❤️”

“The staff was incredibly kind and helpful, but the way my husband and I overheard the manager speaking to the employees was completely inappropriate. There were some issues with the registers and the manager was being incredibly rude to one poor girl, then when we needed help with propane and our cashier asked for the manager’s help, she snapped at him. I’ve been in management my entire adult life and rule #1 is you NEVER treat your team that way, no matter how stressed you may be. We were there around 2:30-3pm on Friday July 26th.”