Lowe’s Home Improvement in Mount Vernon, IL offers a wide range of home improvement products, from gardening supplies to appliances and paint colors. Customers appreciate the helpfulness of employees like Brandon and Marlo, who go the extra mile to assist shoppers. However, experiences can vary, with some reviews mentioning a lack of assistance in other locations like Carbondale and Mount Vernon, and instances of employees not offering help when needed. Despite these concerns, many find the store to have a good selection of items and commend the friendly service from certain team members. Overall, Lowe’s aims to provide support for all home improvement needs.
They want way too much for the vegetable plants! Update 11/04/23 Lori was extremely helpful and knowledgeable when I bought carpet. Update 3/3/24 John was so helpful and personable that I have went from 2 to 4 stars!
June 2024
I got paneling but when it was to be delivered it was water damage how don't know but they said they would have reorder ... so right now I'm not gonna complain or say much
June 2024
Team member Brandon was so helpful. He walked and looked for the home improvements items my mother needed and helped us so much. We appreciate his kindness and helpfulness. Great store and friendly employees.
