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October 2023 by Becky
Super service! I love my nails!
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October 2023 by Tessa Brennan
Horrible.. one mail has hair in it, one is crooked, one is blended, and one has a gal in the paint
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September 2023 by Crystal Naney
It was a nightmare from the beginning! The guy dug into my big toe and hurt me… then when he got to the other big toe he actually cut me and made me bleed. I asked if the utensils he was using was clean and he did not respond… then the lady came over to do the design I wanted on my feet. It was two colors and then a white line. I had an anchor put on both of my big toes, and they used shilac. The base price for the pedicure was $30, somehow It ended up costing me $63 and they didn’t even care that they hurt me and made me bleed. Ok, now I’m on vacation and only 2 days later one of my nails lost the complete shilac design. Two days later another one fell off. The the next day a third one came off.. now mind you, I’m not doing anything out of the ordinary. Since I had three toes without polish I decided to see how hard It would be to peel the rest of them off. Well, as you can see in the photos, they came right off too! This was the absolute WORST pedicure I’ve ever had…. And I’ve had a LOT! I’m adding my initial photo as well as the process. I know that when shilac is used It usually takes some work to get It removed,,, with that said, y’all need to give me my money back!!Services: Nail art
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August 2023 by Michelle Eaton
Love my nails I always go to Tina and she is fabulous
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March 2023 by Cherree Miller
I have been going here for over a year and will not be back after tonight. I had a schedule appointment at 6:15- they close at 7 to do a gel nail polish. It was 6:45 before I walked out. Then they let 3 people walk in and go ahead of me. I sat there stunned and even politely asked what time do they think they will be getting me in. Granted I have been a loyal customer for over a year tipping well over 25 percent each time getting my nails done every 2 weeks. Not even going to mention the color of my skin vs the women who go to go ahead of me. I will not be back. You are not a priority here.
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December 2022 by April Snow
Love there work they alway's get me in and can do anything i show them litterly anything and always do a beautiful job ! Highly recommend
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October 2022 by Stacie M
This nail salon is going downhill fast. The employees are rude and the place is dirty. If you want to be ignored while the staff talks Vietnamese and laugh/giggle amongst themselves, this is the perfect place to be ignored and most likely talked about. I won’t return - rude, unprofessional and not that great of a pedicure!Service: Pedicure
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August 2022 by Trena Evrard
Worst experience the gentleman that gave me a pedicure was listening to music and with headphones and looking at his phone. He wasn’t paying attention he didn’t do a good job I went back in to tell them a lady filed my toes a little proceeded to talk about me in her language and then let out in English how picky. I said excuse me and she ignored me I was humiliated and now 40 dollars later out of luck. I don’t recommend this place ti anyone bad customer service!
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August 2022 by Elle D.
As a retired salon owner in terms of cleanliness this nail salon would not pass a State Board Of Cosmetology inspection. The reuse of unsanitary implements should never be done when performing a personal service on customers where you can pass infection. The staff needs a bit of a lesson in customer service and they are way overpriced for what they provide. Most important, I would advise future patrons to go elsewhere. Q And Q Nails, I would think you are in business to flourish. Value your customers. Don't price gouge and clean your salon ! If you provide an honest, clean ,good quality service, you'll do great. As a transplant to this area I can see you have very little competition. So, get it together and provide the type of service quality salons should be giving. * PLEASE VALUE THE HEALTH OF YOUR CUSTOMERS*
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August 2022 by Hilary Reyling
Very Rude and Unprofessional. I was greeted by a girl, not Tina, I wanted a soak off and manicure and she told me ‘Come back 2 hour or await’ Dirty also.
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July 2022 by hiral patel
This is probably the WORST nail place I’ve ever been to. I made an appointment & walked in at my appointment time and no one even acknowledged me until after 10 minutes then they told me to sit down at one one of the tables and dip my hands in the acetone and then moved me three freaking times until finally Christina was ready to do my nails. She literally did my nail in 10 minutes and I got dip powder and I told her I wanted them thin for which she just shook her head. Then after it was all done I looked at my nails and I told her that can you please fix the cuticles and she pretended to fix it and didn’t even care. My nails look horrible like I did them at home. The customer service here and is it ridiculous and they don’t care they just want to get customers in and out stay away from this place there are way better places around the area.
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April 2022 by Carleigh Simmons
Literally the best nail place in mt. Vernon. My nails are so pretty, their pedicures are amazing. They are cheap too so good nails and good prices!!!Services: Acrylic nails
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February 2022 by Sylvia Giles
They are great people,very professional and friendly. Christina is my nail tech she's super....they all are and do a great job.
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January 2022 by John Elliott
if you make a appointment. And other people come in they pass you around to someone else. My nails are terrible. i told them they didn’t care. 4 of them are not straight. My cuticles look terrible.Service: Acrylic nails
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November 2021 by Brittany Adams
I called q&q yesterday and asked if there was a wait to which the sweet lady who answered said no to come and they could get me in. I arrived and came into the shop where the atmosphere was quiet, relaxing, and welcoming. I did not have to wait? A chair was all ready. The woman who serviced me was named tina. She asked me what Color I would like as well as the nail shape. From the time I walked in until I was finished seemed very short compared to other salons I'd been to. She was sweet, quick, as well as precise and professional. I would him recommend Q&Q nails, and plan to go back regularly!!Service: Manicures
