Quality Inn Mount Vernon, IL, offers a welcoming and comfortable stay for guests. The owners are praised for their kindness and hospitality, making visitors feel at home. The friendly staff, including Bev, the daytime receptionist, is known for going above and beyond to assist guests, providing recommendations and even helping with transportation. The virtual receptionist, Max, also receives positive feedback for his polite and engaging demeanor. Guests appreciate the clean and spacious rooms, along with the comfortable beds. The housekeeping staff is noted for their friendly greetings, contributing to a pleasant atmosphere. Breakfast is described as fresh and plentiful, with options that cater to families, including high chairs for children. The hotel's location is a significant advantage, with various dining options like McDonald's, Applebee's, and Cracker Barrel just a short walk away. Walmart and a cinema are conveniently nearby, making it easy for guests to find everything they need. While some guests mentioned the absence of a pool, the overall experience at Quality Inn is highly recommended for its value, cleanliness, and attentive staff. This hotel is a great choice for travelers looking for a comfortable and hospitable place to stay.