Quality Inn Mount Vernon, IL, offers a welcoming and comfortable stay for guests. The owners are praised for their kindness and hospitality, making visitors feel at home. The friendly staff, including Bev, the daytime receptionist, is known for going above and beyond to assist guests, providing recommendations and even helping with transportation. The virtual receptionist, Max, also receives positive feedback for his polite and engaging demeanor. Guests appreciate the clean and spacious rooms, along with the comfortable beds. The housekeeping staff is noted for their friendly greetings, contributing to a pleasant atmosphere. Breakfast is described as fresh and plentiful, with options that cater to families, including high chairs for children. The hotel's location is a significant advantage, with various dining options like McDonald's, Applebee's, and Cracker Barrel just a short walk away. Walmart and a cinema are conveniently nearby, making it easy for guests to find everything they need. While some guests mentioned the absence of a pool, the overall experience at Quality Inn is highly recommended for its value, cleanliness, and attentive staff. This hotel is a great choice for travelers looking for a comfortable and hospitable place to stay.
The room was very clean, but being checked in and out by a person on a live video from the other side of the globe was bizarre. You would think the included breakfast would be better with all the money they’re saving on not having to pay an actual front desk person.
August 2026
Very nice room, friendly staff, all public areas nice and clean and well kept.
July 2026
There are rooms lacked in some ways. When they didn't check the shampoos in the bathroom.
