David Clark - State Farm Insurance Agent

Most Recent Comments

• September 2025 by John Kovacs
  Excellent insurance agency. Always prompt and helpful.
• August 2025 by Judy Sentel
  Washed my billfold with my insurance card inside. Card didn't make it but David was very willing to make sure I had a replacement, so car shows could go on as planned. Great team to work with!
• August 2025 by Stephanie Page
  The staff is very friendly and listens to all concerns about what is needed for insurance coverage. Excellent to work with.
• August 2025 by Dustin Clark
  For all your insurance needs, reach out to Dave. He is very polite, thorough, diligent, responsive, accommodating, and kind. If he can't help you, he will try to find someone who can. We have really enjoyed working with Dave.
• August 2025 by Jamie Harding
  David Clark's office is by far the superior State Farm agency in Illinois. He and his team are customer focused and genuine.
• August 2025 by Sarah Grace
  Know how ya know if an insurance office operates with rare integrity in 2025? They CARE about you as much when you're ending a policy as when you start one.
  
  I've lived in downtown Chicago for the last 15-ish years, but LOVED the HUMANS working in this office in central Illinois so much I saw no reason to switch agents. Recently, however, my Jeep was totaled. Since it's so expensive to pay for the parking where I live, I decided not to replace it for now, meaning I had no need to continue my policy.
  
  Not only did this office go out of their way to have my back and give me extremely good advice through the claims process, Kim (she and Crystal are THE best, ya'll!) went out of her way to follow up with me immediately when she knew it was time to end my policy.
  
  Pretty sure we all know it's unheard of for insurance companies in our modern world to care more about people than profit. But time and time and time again over the past 20 years, this office has shown me and my entire (HUGE) family that they sincerely care.
  
  I trust them. And there's no higher compliment I can give🙌🏻
• August 2025 by ruth dunn
  Whenever I've had a question I have always gotten a quick response. Great place to do business.
• February 2024 by Katherine Etherton
  Very nice and helpful. They found ways to save me money.
• September 2023 by Dave Hardy
  These guys always take good care of us....
• September 2023 by Brian Wallbaum
  “Like a good neighbor” ha! If I had a neighbor like David Clark I’d move.David, I appreciate your fast response to a negative google review, I only wish your response to claims was as efficient as your response to a bad review.I filed my claim in the first week of July, you slow walked it as long as you could, now you’re trying to pay out for less than half the amount of damage that was done, and on top of that when I called to ask you about this you told me I was rude and you wanted nothing to do with Me.I hope you understand that you have not only lost a loyal customer of more than 5 years, youve also gained someone who will do everything I can to ensure that anyone who ever considers using you as an insurance agent will know my story and how horribly you’ve treated me and my family.I’ll be insurance shopping as soon as this claim is settled. I’d advise everyone else with your office to do the same.We have home, auto, and boat insurance with this office. They’re good for keeping you covered so you’re legal but if you need road side assistance or to file a claim they are impossible to work with. Needed the roadside assistance once, sat on the shoulder for 6 hours and finally had a Good Samaritan stop to help, State Farm called 40 hours later wanting to know if I still needed assistance.Now I have a homeowners claim to file and have been calling the office and the so called 24 hour service line, and have had no luck getting anyone to return my calls or help with my claim.I will be switching as soon as I can.They keep you legal, other than that I don’t think they’re good for much.You’re supposed to be “like a good neighbor” well if I had a neighbor like you I’d move. I’ll be insurance shopping as soon as this claim is settled. I’d advise everyone else with your office to do the same.
• September 2023 by Latana Moody
  Very helpful
• July 2023 by Brent Phillips
  Dave was very helpful explaining what we wanted to know! That is one of the reasons we are switching to State Farm!
• September 2021 by Jill Morris
  The staff is extremely helpful and always friendly. I always recommend them to other people. I have been a customer for over 20 years and wouldn't go anywhere else!
• May 2021 by Jeff Mays
  My family have been with Dave Clark's agency since the 1980's and have always receive great service far beyond what I have had with other insurance agencies. We have had multiple claims and changing needs over the years, and Dave, Kim, and Cristal have always been there for us to navigate the situations and provide the best solutions.This speaks highly of the "people" at this agency not just the insurance company they represent. They truly fit the motto of "Like a Good Neighbor" because they have always been there for my family. It's very comforting to find people that you can trust in the world today, and you will find them here.
• May 2021 by Carolyn Powers
  My husband and I have been with Dave Clark's agency for more than 30 years. I recently needed to file a claim and Kim, in particular, reassured me and let me know that they would take care of anything. Regardless of the insurance companies they might represent, they go above and beyond in their kindness and concern, yes, much like family, as another client commented. All my worries and concerns are addressed in the most professional manner and I know that, if needed, they are always only a phone call away.