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November 2023 by Hyunjung Lee
Felipe and Billy have provided me with such great customer service for my small business. Also, Jennica who is one of the tellers is so nice. Great people who have provided amazing and fast service.(Definitely need to make an appointment when you’re meeting with the bankers because that will make the process faster if you have a financial inquiry that will take time because they are a busy Chase that is always helping clients.)
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July 2023 by Rebecca Luciano
ALERT! BE AWARE. I just used the middle ATM machine and the machine took my transaction and it didn't deposit the amount in my account. The system didn't alert me that it was not working. The machine suddently shut down and the check is stuck inside the machine. I called customer service and they told me the audit team can check tomorrow and they advised me to stop at the bank first thing early in the morning. I was about to call the police and the TV news channel seeing that there are so many scams, and lately Chase bank has been on the news several times.
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June 2023 by Victoria Bousson
RIDICULOUS FEES FOR SIMPLE THINGS LIKE CASHING A CHECK DRAWN ON ITS OWN BANK. Very rude help. NEVER AGAIN! And now I know why friends have left this bank.
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May 2023 by Igor Berdich
Scheduled an appointment online. Requested to contact me before appointment. No contact, no confirmation of appointment. Never pick up a phone. Had to call another branch to do my business.
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October 2022 by ミヤオテイン
I deposit the check with my debit card. Later, I found that the man at the counter had entered the wrong account number, so that my account did not receive the money. I had to make another run for him to correct it.
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September 2022 by Sony Gan
Sooo nice people, very professional ?
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August 2022 by Lana Vasilyeva
Worked with a customer service rep named Jannika(?) She was extremely pleasant and efficient. I normally dread banking in person, but she made my experience easy. Thank you!
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February 2022 by Andrew Mironov
The ATMs at this location are constantly out of order. There are 2 outside and 1 in the lobby, and I can almost guarantee at least 2 of them are out at any given time. Just went there now and all ATMs are not working. Terrible.
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December 2021 by Tamaz Giorgadze
Eve is awesome! She was really helpful with my business and personal accounts.I strongly recommend?
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December 2021 by Naveen Kumar Kotta
Easy to Open a bank account.Banker Eve Santana helped me in opening my bank account. Thanks.
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December 2021 by Scarlett Grace
“Good branch but not the best!”
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November 2021 by b miska
Called 15 times and could never get anyone to answer the phone. No hold or voice mail option. Just disconnects you after about 10 rings.
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October 2021 by Joseph Zaghal
Good people working there but they have no authority. Me and few people I know had their accounts suddenly closed for no reason. Local branch says they don't know as corporate decides to close some accounts for some reasons they don't know. Go to local bank best
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August 2021 by Step ..
This branch has the worst customer service I have ever experienced...do yourself a favor and try a different location cause they can't all be this bad ... schedule and online appointment and no one calls ... go into the bank (during a pandemic) and there's no one available ... very bad service... emailed the representative for this location and after 2 weeks he never responded ... no joke this really happened ... is there anyway to give 1/2 a star ?
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August 2021 by Step H.
This branch has the worst customer service I have ever experienced...do yourself a favor and try a different location cause they can't all be this bad ... schedule and online appointment and no one calls ... go into the bank (during a pandemic) and there's no one available ... very bad service... emailed the representative for this location and after 2 weeks he never responded ... no joke this really happened ... is there anyway to give 1/2 a star ?
