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March 2024 by s/v magnolia glen
Keija was super helpful showing me units even though she knew I was not renting at that point in time. Will definitely come back to rent a spot at this location. Also the place is really clean and easy to get to.
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March 2024 by Joseph Kiriazes
Kaija, at Extra Space storage is great! She asked all the right questions about my needs and found exactly what I needed. She made the whole process seem quick and easy. I am a repeat customer because of Kaija and my wonderful experience last year. I highly recommend.
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March 2024 by Michelle Capote
It was great. Manager is super helpful
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March 2024 by Jocelin Ramirez
Funny person at the desk and very helpful and very nice. 10/10 service
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March 2024 by Helen Montgomery
I’m an old hand at buying storage spaces over the past 30 years, not just in greater Chicagoland but also the west coast and inland northwest. My recent interactions with Kaija Daniels, the onsite manager at Extra Space Storage on Lake Ave in Mundelein, were the best I’ve ever experienced. While this is an older facility, off the beaten path and with a tiny office, Kaija clearly makes sure that the property and all the tenant services, including upkeep of the grounds and units, meet and exceed A+ standards. Sure, it’s just storage, but as in any other business, knowledge, attention to detail, professionalism, and a passion for helping customers are what make you choose one facility over another, and that’s how Kaija operates. She wasn’t just knowledgeable about how to get the most out of the space I needed, she took the time to listen and understand what I needed and why. She offered several really helpful suggestions about packing, moving and organizing my space, all of which are going to save me a lot of time and work. Plus she did all this with a smile and kindness, something we need more of in this world! Thanks Kaija for making the whole process simple and easy.
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March 2024 by Jonathan Jansky
Kaija & Chris (other location) was very helpful and found us a perfect spot at a great rate, thanks Extra Space!
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March 2024 by Gerardo Villanueva
Horrible service from Kaija ! Definitely don’t recommend! Absolutely awful
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March 2024 by Diego Garcia
Great and Friendly staff. Highly recommend this storage for anyone looking!
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March 2024 by Jose Luis Ibarra
The person who helped me was very kind, attentive and has charisma for the work he does. The price for renting the space was reasonable and the place was very clean.
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March 2024 by Mike LaRocca
My experience with Kaia was excellent. She is extremely knowledgeable, professional and helpful. She answered all my questions and made my renting experience enjoyable. I would highly recommend her and Self Storage to anyone.
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March 2024 by Carlos Orihuela
Poor communication and too expensive.
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March 2024 by Frank Taylor
They rent you storage space and after 4 months raise it from 93. To 163. Never telling you it's introductory price. You can find it in the middle. It may raise as much as $80. Deceptive, evil companyBeware of this company...
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March 2024 by Alan Rubin
Kaija, The store manager helped me out of a bind when I lost the keys to the locks of my units and quickly issued me new locks and cut the old ones off. This was done on the spot!! Awesome customer service!!!
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March 2024 by Bunn Pierce
when you have to rent storage you hope it's a clean and secure place which i can say is what you get here, the hours are good and the staff that i dealt with through the time i was renting were really nice and helpful...never had to worry about the things in my storage facility....8 years and double the price from when i started renting was unaffordable to me so i stopped...i get inflation but got to expensive for me...no other issues so thanks Extra Space for letting me rent my 10x10 unit, it did help out for me during that time
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January 2024 by Volodymyr Lukianenko
Store manager Kaija was very sweet and friendly, service was fast and easy! 10/10 recommend!
