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“I use this post office periodically. Every time I come here, I walk in, hoping to see Laura at the checkout counter. She is incredibly helpful, friendly, and fast. I literally bypass two post offices that are closer to my home to come to this location only because I know Laura will provide the absolute best help and service.”
“The customer service is #1 at this post office! I always can depend on my packages being delivered with care, and promptly. Any questions or concerns I have are always answered. Jazzy is my favorite clerk;).”
“Over the years I have always received amazing help from this annex. The people I speak with are always patient and do their absolute best to help me out. Due to my own error, I put the wrong address on a package and Ebony has been tremendously helpful in locating the package. Ebony always picks up the phone and works tirelessly to make sure we all get our mail correctly. I am very grateful for all the hard work that Ebony and the entire team at this annex does!”
“The customer service is impeccable, knowledgeable and courteous. The negative reviews are posted by self-centered morons that don't understand how the post office works.”
“Called Dan with a clogged kitchen sink and he arrived within 2 hours. Had years of stringy vegetable residue that he promptly cleaned. Fairly priced and clean worksite afterwards”
“I know that a lot of customers get frustrated when lines are long and that there are only two employees at their registers. These folks are busy doing a job that you would not want. If you give these hardworking employees a little empathy and a friendly smile, you will get back what you give. But that is life.:. You get what give! (The only thing missing to get 5 stars is adequate staffing)”
“I was at this branch today to change my address and redirect all my mail to a new address. Very responsive employee. He helped, advised, explained everything, since this was my first time dealing with this, I was satisfied ??”
10AM - 4:30PM
106 Barrington Commons Ct, Barrington
Post Offices
“Veronica was absolutely amazing. She not only went above and beyond to help us out, she caught several mistakes in our passport application that we were able to fix before it went out. Thank you!
Post office itself was clean and quiet. Loved it.”
“I had such a great experience at the Lake Zurich Post Office, thanks to Jerome! He was incredibly helpful, patient, and knowledgeable—especially compared to the experience I had at both Barrington locations. Jerome took the time to explain everything clearly and made the whole process feel easy and stress-free. It’s so refreshing to come across someone who genuinely cares and goes the extra mile. Thank you, Jerome, for your kindness and professionalism!”
8:30AM - 6:30PM
255 N Buffalo Grove Rd, Buffalo Grove
Post Offices
“I was at the Buffalo Grove post office this morning to do various Postal Service activities. I was helped by a woman by the name of Shanice.
Shanice was wonderful. Very helpful. Explained in detail the steps in the process for the changes I made. Very articulate and professional.
I highly recommend Shanice for anyone who needs assistance with postal services.
Thank you Shanice!”
“I'm confused about the other reviews. Everytume I needed help I've always received what I needed.
I would like to send a shout out to Armen, who is always friendly, helpful and has a positive attitude.”
“Surprised by the negative reviews in general on this location. My team and I ship out thousands of ground and priority packages a week. Every other week we bring a bath of a few hundred here. We have never had a single package not get scanned or go missing. This location does their job and does it EXCEPTIONALLY. Name the location and I have a complaint about a staff members attitude or lack of accountability when packages disappear after not being scanned… but not this branch. They are friendly 95% of the time and I see too many 1 star reviews of people not realizing that maybe workers are stressed or having a bad day… this location is by far the best USPS location in the NW suburbs. I have been to 25-30 in the last 7-10 years and this is the only branch that does it right and I have nothing but good things to say.”
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“Laura is a lifesaver. Thanks for helping me track down my package. I told the Mail guy to give you a hug and/or a thank you from me. I wish there were more people like you.”