Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands, including exclusive lines like Kylie Cosmetics and Olaplex. The store provides a wide range of cosmetics, fragrance, body, skin, and hair care products, catering to diverse needs. Customers often find everything they need in stock and appreciate the helpful, friendly staff who provide personalized recommendations without being pushy. The on-site salon offers hair, skin, makeup, brow, and ear piercing services, with options to book appointments online or walk-in. Customers praise staff members such as Nikki, Daniela, and Brandon, for their attentive service and knowledge. Brandon, in particular, is recognized for finding a dupe for a favorite lipstick and swatching hundreds of colors to find the perfect match. Others appreciate staff who take time to understand individual concerns and help them pick suitable products.
Out of a few Ulta locations I have been to in the area, Mundelein location is much better at customer service and staff are much nicer (other Ulta locations pls take notes). Shout out to Kat and Chantelle for being kind and helpful!!
April 2026
Bita's hair services were absolutely amazing! Love it!!
March 2026
Kat at the benefit brow bar did an amazing job!! She listens to what you want and provides reassurance throughout the process. Thank u Kat!!
