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February 2024 by Sergiy Chyslov
Ridiculous!!! I get massage to pick up my mom 74 years old medicine with prescription! Looks like everything is ready! I get out of my job drive to the store and they told me that insurance systep is down! Iask to sell me a drugs and they don't do anything! Just ignore me! My mom out of medicine now! Not nice to sand me a massage about prescription is ready and than do nothing! Those people forgot that they sell a drugs for people in need!!!!!
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February 2024 by B S.
Disappointed, no white bread and all milk expiring . Not good. Going to target instead. Work on your inventory management!
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February 2024 by Haidon Fanney
Extremely rude Pharmacy staff. They will stand around and ignore you at both the inside and outside/drive up windows. When you call to ask for a pharmacist, be prepared to wait at least 10-15 minutes for any answer-be prepared to be placed on an extended hold without being acknowledged. I was told one thing about my lack of prescription from one person behind the counter, only to be told months later that what I was originally told was not true! Beware
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October 2023 by Khrystyna Lo Verde
I’m so mad right now writing this review. Brian, the manager of this particular store is a major POS. I took photos for my toddler’s passport and had them printed at Walgreens. Pleasant young lady handed the photos to my husband. Then my husband asked if they could cut them 2x2. It wouldn’t have been a big deal if she said no, we just thought we’d ask. The manager comes over and says he has to charge us for passport photos because “we are trying to bypass the system”. The government website literally gives you pointers and directions of how to take the photos yourself, especially if you’re dealing with a child that won’t stay still and is more comfortable in a home setting. Anyways, the manager wouldn’t sell us uncut photos either. Said it’s against Walgreens policy. He said he’d take the photos to the back office and have them shredded. Well we wanted to make sure that our son’s photos weren’t sitting around waiting for a shredder truck to come. So my husband ripped them and walked out. What a joke.
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October 2023 by Adam Cacioppo
Used to rely on Walgreens for good pharmacy service. Not the case for this location. Rude, short and underperforming.
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May 2022 by Jayden Rocha
It was a rainy day when I came here. It was easy to park my car since there were few cars in the parking lot. The only problem is it's hard to get out of my car and I don't have any umbrella. So I use my jacket to cover my head and body and run to the entrance. My pants and jacket got wet. I entered and went to the counter to grab a cart. I can see that there was no footprint on their floor. Because there are staff cleaning the floor immediately. I'm in my third time here but I can't familiarize myself with the section because of its huge selection. There are a lot of products here. It is also good that there are tag prices in every product so it's not a hassle to call a staff member to ask the price. The counter staff also was nice and quick on her job.
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May 2022 by Jayden R.
It was a rainy day when I came here. It was easy to park my car since there were few cars in the parking lot. The only problem is it's hard to get out of my car and I don't have any umbrella. So I use my jacket to cover my head and body and run to the entrance. My pants and jacket got wet. I entered and went to the counter to grab a cart. I can see that there was no footprint on their floor. Because there are staff cleaning the floor immediately. I'm in my third time here but I can't familiarize myself with the section because of its huge selection. There are a lot of products here. It is also good that there are tag prices in every product so it's not a hassle to call a staff member to ask the price. The counter staff also was nice and quick on her job.
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February 2022 by Gary B
You can get your prescriptions cheaper ANYWHERE else. Except cvs, don't go there either.
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December 2021 by Bob H.
The total lack of empathy by the pharmacy is horrible. If you are a senior take my advice and stay away. If you are going to pay premium fees at least provide courteous service.
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November 2021 by Tom Yacullo
Having nothing but problems trying to get prescription changed for about a month. The pharmacy tech, Reggie, was very rude to us and to my insurance company. They still have not filled it. I have spoke to the Doctor and the insurance company who have called Walgreens with no results. Think twice before sending your prescriptions to this particular Walgreens or at least as long as Reggie is there...............................I have recently sent my prescription to another pharmacy and have my prescription in hand. No problems.
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September 2021 by Brundon Majors
Slowest pharmacy there is in the area. Plan on waiting 2 hours or more for a prescription, to be exact ours took 1hr and 46 mins. While I know there are many factors this is the only Walgreens I've encountered that takes this long. Walgreen Lake Zurich is above and beyond time to fill is consistently less than 45mins. I try to avoid but when the doctor is close to there it can be convenient and always forget this location sucks.
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September 2021 by Fearless Leader
Prescription took over 3 hours to fill 1 of them and that was a nasal spray which is pre packaged, wonder how many hours till they get the pills ready. Should have read the reviews this Walgreens is stuck on stupid slow.
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February 2021 by Harish Raju
Kim has always been helpful and friendly in finding what I need. She makes the in-store experience smooth and easy. Definitely a customer friendly attitude. Would surely recommend this store.
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October 2020 by Steven Cook
Do yourself a favor and do not fill your prescriptions here! Choose the Target CVS right adjacent to this Walgreens instead. They have the friendliest and most helpful staff.The general Walgreens staff are unremarkable.The pharmacy staff are horribly rude and condescending. One of the techs there has the worst attitude.
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February 2020 by Lauren Fleming
Staff is excellent. Store is clean and well stocked. My favorite Walgreen's in the area.
