First Mid Bank & Trust is a community-focused organization headquartered in Mattoon, Illinois, offering Banking, Insurance, Wealth Management, and Ag services throughout Illinois and Missouri. The bank's staff is known for their kindness, professionalism, and efficient service, exceeding customer expectations. Customers appreciate the bank's appearance and the wide range of choices it provides, with one reviewer stating they wouldn't change banks even if paid to do so.
Was very pleased with the professionalism of the staff and appearance of the lobby. Opened multiple accounts and the young lady was so knowledgeable and efficient I actually enjoyed a visit to the bank! Lots of choices, I think I made the correct decision!
February 2023
I usually bank in Murphysboro, but went to the Fairview Heights branch. The teller was most outstanding! I wouldn't change banks if they paid me.