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October 2023 by Cheryl Van Houghton
Looks like a remodel happening for the good! Great store
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July 2023 by Chris Blaugh
Extremely helpful and have a great selection of products.
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June 2023 by Amy Hill
Didn't have the channel locks I needed,but told me where I could find them..nice guy
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June 2023 by Dale Puziss
Largest selection of wood mailboxes anywhere. Could use a front door entrance remodel. Quite old looking. Very helpful staff.
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June 2023 by ronald baker
Good folks with most everything u want and need!
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April 2023 by Mahala Bacon
Great store. Plenty of helpful people
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March 2023 by Pamela Ramazzotto
Small footprint. Helpful employees. Difficult for a disabled person to shop.
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January 2023 by Karen S.
I have to give this Ace Hardware a thumbs up! I am so glad that they are still in my area and haven't succumbed like so many smaller business entities. I had to replace the cartridge in my single handle shower faucet and after 3 trips there (and so many offers of guidance) I have to say I successfully completed the job with an outlay of less than $100. I'm sure that this saved me a lot from calling out a plumber (in addition to the fact I wouldn't have been able to use my shower until someone came out)! The staff is always so kind and helpful there. I know I probably pay a bit more for the convenience of having them close to my home, but it is well worth it when you know you are going to get assistance with whatever household task you are endeavoring to fix on your own!
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January 2023 by Ed Simanek
Great location. Friendly staff and they have a great selection of items for whatever task I've looked to take on.
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December 2022 by Redrico Rivera (KID1)
The customer service here is second to none! I had a defective Christmas decor that I wanted to return but I lost the receipt. Dave accepted the return and was able to help me out without a hitch. Thanks guys!
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November 2022 by Philip Eben
Great customer service... definitely will keep visiting again
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November 2022 by Mark Dierdorff
This is my neighborhood Ace! Always helpful. Always in stock and quick in and out!
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September 2022 by Chris P.
Great friendly staff that is very helpful. They have just about anything a hardware should have.
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August 2022 by Roger Decker
Been shopping there at Douglas Ace for decades without many complaints other than not having stuff that I need. But yesterday I went in to buy a piece of acrylic plexiglas to replace the broken glass in my window that the dog keeps breaking, and the piece they wrapped up and I took it home and unwrapped it to find an old, scratched up, dirty, scuffed piece that had previously been in a storm door and discarded. It still had the glue-goo around the edges where it was in the door behind the wood strips. It even had an old label for the alarm company in one corner. It obviously was garbage, and somehow ended up in Douglas Ace, and the guy cut it, wrapped it up, and gave it to me for $20. He said that he didn't know its condition when he cut it. So obvious even a person with cataracts could see that. In my opinion he lied to me in front of the manager. The manager (I think a woman, but I'm not a biologist) was very rude to me, extremely unfriendly, defended the worker bee, and both she (maybe) and the guy that cut it made me feel that I should not have complained, and kept that piece of recycled trash. I for one, will never go to Douglas Ace again. I hope whoever reads this will think twice before going there. Go to one of the Buikema Ace stores. They are much better. This is my story and I'm sticking to it. Good luck if you go there. Can't say I didn't warn you!
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July 2022 by Victoria Campbell
Great customer service. Kind and funny staff. I enjoy my experience every time I come in here.
