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February 2024 by Keith MacGregor
This is the ninth gym I’ve belonged to in Naperville and it’s the cleanest one by far. It really feels like you’re at a brand new gym for every workout. Staff is friendly, equipment is all in excellent condition, and everyone looks happy to be here. Highly recommend!
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February 2024 by Mark Johnson
UNPROFESSIONAL HARASSMENT.On 01/15/2024 I made the worst decision so far in 2024. I came to the Anytime Fitness. 1271 Rickert Drive in Naperville Illinois.I own a trucking company. I have three trucks that I own. Three drivers that I manage. The reason why I included my professional career in this review is because it’s relevant. When hiring my drivers I ask them if they want to be in good shape. Stay healthy while out there on the road. So I offer to pay half the membership fee to Anytime Fitness. All of them agree. So Anytime Fitness offers nationwide access to their facilities. Usually great locations. I personally have been to so many locations in the United States that I can’t remember. My drivers also visit national locations. So on the day that I visited the worst Anytime Fitness in America. 1271 Rickert Drive Naperville Illinois. It was around 3am when I entered the location. I worked out and showered. At approximately 7am or 8am someone entered the location and said good morning. Are you waiting for a massage? Because I was sitting in one of the chairs by the door. I responded, good morning. No I’m not waiting for a massage. It’s minus 10 degrees outside and I’m waiting for my truck to warm up. He responded. OK good luck. My first thought was that was weird. So I waited a few minutes and left. At around 11am I got a call from someone who identified himself as a Anytime Fitness employee in Naperville Illinois. I said yes this is Mark Johnson. What’s the problem? He responded with the question, what was going on this morning? I said what are you talking about? He said why were you in the gym for 5 hours? I couldn’t believe it! This guy is calling me and asking me a question that he already has the answer to. He can and did review the video of exactly what I was doing in the gym. And if didn’t review the video, that still doesn’t explain why he felt the need to call me and ask a ridiculous question. So when I asked him what was wrong with being in the gym for 5 hours? Most of the time I was working out. Maybe 1 hour in the shower. Once again, this is all on video. So he told me he was calling to find out what was going on for 5 hours. Nonsense. This is probably the same guy in all the other reviews who keeps harassing people. I wouldn’t recommend this location to anyone. Hopefully they can get some new management. The other location in Naperville is all good!
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February 2024 by Steve Guistolise
Without a doubt the cleanest gym I have ever been to. The staff and owner are extremely professional and 100% on point with everything they do. Absolutely the best anytime fitness in the area!
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January 2024 by Anthony Vattimo
My usual anytime fitness was in the city but I recently moved to the suburbs. I was told I could go to any location with my membership - so I went to this one.I walk in the door and I’m told I can’t workout because I didn’t have an extra pair of shoes? That was never an issue at my last location.The guy who didn’t let me in said it would take 45 minutes to clean up after me if I used the elliptical and weirdly offered to clean my shoes (that weren’t dirty) for me before I walked out the door.YikesUpdate to Owners Response - It seems like this is a reoccurring issue at your gym. You didn’t even inspect the bottom of my shoes before turning me away. Don’t worry, the location down the road didn’t seem to mind and I had a great workout there. If you’re looking for an anytime fitness location in Naperville I’d recommend the one on route 59 instead - friendly staff and great machines!
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December 2023 by Paleo zyzz
Good gym
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December 2023 by Katie Taylor
This gym is absolutely perfect! It has everything you could possibly need and look for in a gym. I have worked out at so many different Anytime Fitness locations and this is by far the best one. I wish I lived closer so this could be my full time gym but for now it is a greatly appreciated safe haven when I'm visiting family in the area. I typically keep to myself when working out but every interaction with staff has always been a delight. You can tell that they really care about the gym and their members. All of the equipment is kept in pristine condition and the owner keeps the place immaculately spotless.(Picture the cleanest gym in your mind right now...-its at least 10 times cleaner than that)! I really don't know how he does it the place looks like its just had its grand opening every time I visit and it has been that way for years and years! If you are looking for a gym in the Naperville area you really ought to check this location out.
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December 2023 by Morgan Grimes
If I could rate this place negative stars I would. The management is absolutely out of line and off base. I pay for a current membership at another anytime fitness location, I went this is location recently with a friend of mine (who also has a membership) to try it out as it is closer to my house. The manger decided to call a day later and verbally attack my friend about “bringing in a nonmember” .. my friend informed the owner that this friend who he thought didn’t have a membership did currently have an active membership. This manager proceeded to yell over my friend on the phone , threatening him not the bring in nonmembers when that wasn’t even the case and then continued to hang up. We then tried to go the the gym again and we were denied access for no reason other than the manager just deciding not to allow it. We are both paying members and have been paying members for over 1year and have never been treated like this at any other gym. I would NEVER recommend anyone to go to this gym or deal with this management staff as you will be disrespected. The gym is old and outdated as well and fairly small anyways but the real deter from the place is the manager and management ! NO customer should EVER have to be talked to like this or treated this way. Very disheartening.
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December 2023 by Tianna White
I previously began my Anytime fitness membership at another nearby location, before trying out this one on Rickert. Off the bat, literally as I was reinstating my membership with Mike, he made me feel so comfortable here! I tend to have gym anxiety, can’t stand crowds, and can’t stand rowdy members or employees for that matter, as I experienced at the other location then never returned. They have zero tolerance for rowdiness, strongly prioritize hygiene and cleanliness here, professionalism, and besides late afternoon/early evening, there are typically only a few members here at one time - heavenly for me. Again, I have visited a couple other Anytime fitness locations, as well as a variety of other gyms, and I have never felt more comfortable exercising as I do at this location on Rickert, and with Mike and his team. It’s not the largest footprint or with a giant turf area like some others have but it’s peaceful enough I don’t mind being within some proximity of someone else here. Management and cleanliness-wise, I wish everyone could experience a gym like this! Any negative reviews I see here I truly believe to be in error of the individual, not the team here. They are all so professional and reasonable in my experience.
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December 2023 by Kitchen&Home Wizard
Unnecessary Harassment and Overbearing Rules from Fitness ManagerI recently had an extremely unpleasant experience at the fitness center due to the overbearing behavior of the fitness manager. It seems like this guy has taken it upon himself to become the shoe police, and it's beyond ridiculous.Firstly, I have to question the sanity of a manager who feels the need to harass members about their choice of shoes, especially when there's no snow on the ground. I mean, really? Is this some sort of bizarre power trip to compensate for a lack of authority in other areas of life?My breaking point came when I visited the gym at 1:30 AM, thinking I could have a peaceful workout without any interference. Little did I know that the fitness manager would channel his inner Sherlock Holmes and review the security footage to catch me not changing my shoes. Yes, you read that right – he actually went back on the cameras to see if I changed my shoes at 1:30 AM. Is this guy serious?I received a call the next morning from this shoe-obsessed manager, informing me that I had been locked out because I didn't adhere to his apparently sacred shoe-changing ritual. It's mind-boggling that someone would go to such lengths over a pair of shoes in the middle of the night.To the fitness manager: Seriously, dude, get a grip. Is this how you demand respect at home? By enforcing arbitrary rules about gym footwear? The gym is supposed to be a place to unwind, not a dictatorship with an absurd list of rules that members are expected to follow like mindless drones.When you sign up for a membership here, be prepared to pay not just for access to workout equipment but also for a comprehensive list of the most ludicrous rules you could ever imagine. It's a gym, for crying out loud – a place to break a sweat and relieve stress, not a military boot camp.In conclusion, if you're looking for a gym where you can actually enjoy your workout without being harassed about your shoes and subjected to absurd rules, I'd recommend looking elsewhere. This fitness manager needs a reality check and a lesson in customer service.
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December 2023 by Noah Romero
This location for anytime fitness is always outstanding such a welcoming environment, staff is always nice and helpful. The gym itself is by far the cleanest ive been to highly recommend coming here!
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October 2023 by savannah poppleton
Since he wants an explanation. My 16 year old son has a membership. I had switched banks and they NEVER contacted me. My son says Michael has been texting him and calling him threatening to sue him and he will have no legal representation. Who does that?! Once again he’s 16. Bet you feel like a tough guy Mike. I have the texts and voicemails. You harass him while the kid is in school. Disgusting man. Go elsewhere
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July 2023 by Carlos S.
Tienen muy mala actitud el supuesto manager no save ni paraque está allí no sabe o no quiso decirme cunto me cobran por semana...
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July 2023 by Jack D.
Owner unreasonably charged me $600+ for no reason and banned me from the gym without explanation. This owner is unprofessional, should not be running a business, and has no right dealing with people.
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June 2023 by Bryony Somerville
Very clean gym, staff are friendly, and the equipment is always clean and functional. I have never had a bad experience at this gym and always get a good workout in as it’s almost always quiet and I don’t have to wait long to use any equipment.
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June 2023 by Arleen Bankemper
If I could leave a negative star I would. I cancelled my membership over 5 years ago when i got injured. My spouse continued his memebership but cancelled it during covid. He resigned up sometime in 2022. The owner and my spouse had a disagreement recently and he kicked him out of the gym and said his membersgip was cancelled. However he kept charging him for a memebership. When my spouse disputed the charges Mike said he was being charged for my memebership. I never renewed and have not set foot in there in more than 5 years. Buyer be ware!
