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August 2023 by June Hershey
Very helpful and friendly employees. I'm very happy to bank there.
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August 2021 by Anna Marie Deleo
I am a crazy guest. The staff is unbelievable. I usually work w Manuel and Kevin. Super super guys. Personally I have no complaints. Girst bank I was super happy with
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December 2020 by Yessir G.
I would trust a trash can with my money more than I would with this bank. Their ATM's aren't up to par with other banks and gives your card back most of the times you try to use it. Sure, they have less under charge fee's but in no way will I ever be going back. Customer service is robotic and unhelpful. If they lose your money then its on you! A TRASH CAN IS BETTER THAN THIS BANK! DO NOT GO!
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August 2019 by Judy Williams
my needs have always been taken care of promptly and with friendliness and efficiency.
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March 2019 by Vic Slopecki
Was much more a fan when this bank was First community, Will not be banking here and i do not recommend it. Tammi is the only person left from the original bank and it is just not the same. Busey took over changed up things in the system and man they just are not for the people they are more for the branch.
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February 2019 by Curt Stowe
I shopped for a loan and decided to use Busey Bank. My loan officer was Aaron Kowalski. I asked him his fee's which he gave me which were slightly higher then wells fargo but decided to use Busey anyway because they were local. A week before closing I received a statement of what the fee's would be. He raised them by 80%. I'm assuming he felt since it was a week before closing I would be forced to use them. In addition to this, he was very rude about docs I sent in saying they were cut off. Ultimately I wasn't going to let them take advantage of me and paid for cash for the deal instead. I would caution anyone using them that their fee's to "get you in the door" are not their real fee's. I will be using another bank in the future.
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April 2018 by Judie Caribeaux
I love it that the staff knows your name when you walk in the door. Customer service that sets the standard for banks.
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January 2018 by Sanford Finley
If you're old enough to remember when your bank treated you like a person rather than a number, you'll appreciate Busey. My experience has been excellent and I recommend them highly for a personal, helpful banking relationship.
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February 2017 by Adam Kwapien
The best Bank ! And the people that work there are awesome!