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February 2024 by Jeenal C.
Incredible experience selling a car. I got a higher offer than other places. The entire process took 45 minutes. Everybody was friendly and kind. I still can't believe how easy it was. I will always sell my car at CARMAX.
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February 2024 by Darin Ballard
Jim met us at the desk just inside the front door. We came with a good idea of what we were looking for, and he listened to what we shared, found matching inventory, answered questions and gave us the room to test drive and make decisions without any pressure. We found what we were looking for, which was better than what had in mind when we started. This was an excellent experience from start to finish.
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February 2024 by SD
STOP AND READ BEFORE GOING TO CARMAX!! This company looks to take advantage of customers. They look to rip customers off by offering a fraction of what the car is worth. They offered me 28k for a truck that's value by blue book, black book and other dealers have offered more than 45k. I understand all companies look to make a profit, but CARMAX just looks to rip customers off!
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January 2024 by Don Tufano
I was there with my 85 year old father who was selling his car because he can no longer drive. I had recently sold my vehicle through Carmax and had shared with him your painless process and fair pricing.We were in and out in about an hour. He enjoyed the comfortable surroundings and was impressed by the speed at which everything was completed.For an elderly person who can now no longer drive, the thought of going through a private sale process was very unappealing to him.Carmax provided him a safe and speedy alternative. The customer service was also outstanding. Everyone was friendly.
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January 2024 by Jeri Reeder
Our salesperson Al was very helpful in finding us a vehicle that fit our needs and budget. He coordinated a vehicle delivery from another location. We purchased the vehicle through our business, and Al and Susy in the Business Office made sure everything was squared away for us.
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January 2024 by Vinayak Venkatesh
Great and prompt service
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January 2024 by Kenneth Esch (US)
I planned ahead for my visit and found everything to be on time and efficient. The process was transparent and in-line with the expectations CarMax set for the transaction.
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January 2024 by Theodore Crawford
Dan White was great to deal with. Carmax is a car buying experience I enjoy. There is no pressure, no pushy sales techniques, just adults working with adults. I will be buying my next car from CarMax, and every car after that for my family.
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January 2024 by Drew Morrison
Experience was great! Staff was friendly. So much easier than trying to sell my car with services like Wheelzy who say they have a guaranteed offer then try to lowball you for mentioning cold weather it’s good for car batteries.
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January 2024 by Lindsey P
We had a very easy time selling our car here! Every employee we interacted with was kind and polite. Great experience!
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January 2024 by Jenna Kuhar
I had a great experience! Everything is so fast with Carmax, it's so much better than a dealership experience where you feel pressured and scammed!
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January 2024 by Joe Reeder VOICE
Despite being very busy, Al, our salesperson, was friendly, knowledgeable accommodating and easy to work with. Buying a car an be a nerve wracking experience but Al made it less so and my wife and I are grateful for his professional style. Well done!
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January 2024 by John Shay
Waste of time...lowballers.
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January 2024 by Eileen Paton
Smooth, easy, fast, fit my budget and I'm in love with my new car
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January 2024 by Venkata Kumar Nallam
I wanted to take a moment to express my sincere gratitude for the exceptional service I received at your dealership. My recent experience while selling a vehicle from Carmax was nothing short of excellent.From the moment I stepped into the showroom, I was impressed by the professionalism and friendliness of your staff. The process was smooth and stress-free, thanks to the transparent pricing and the knowledgeable assistance provided by your team members. They patiently answered all my questions to sell my car.Thank you once again for exceeding my expectations. I look forward to future interactions with Carmax and enjoying my new vehicle.
