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February 2024 by Ed Li
Great customer service
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October 2023 by Usman syed
Worst customer service , I visited this location for opening the bank account and met their private client Humberto first he told me to bring proper documents I went back and came in with all the documents so he said he doesn’t have time so come back next morning as we have all the free time and on top of that he was rude as well . I wouldn’t recommend visiting this location, I wish I could give them rating in negative.
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November 2022 by Ike I.
Veronica did a amazing job assisting me and making sure everything was pleasant, can't ask for anything more I been with chase for over 10 years and never had any complaints.
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October 2022 by Ashley Valencia
Incompetent workers. Adrian doesn’t explain anything and very very rude. If he hates this 10.25 hrly job hey buddy this ain’t for you. Now the indian lady they have there to assist is useless. I am hispanic and I might not know english 100% but not like this lady that knows 0 english. I couldn’t understand anything she was saying.
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September 2022 by Mahdi Vaezi
I canceled a lecture and drove 40 minutes just to see the banker, Adrian. I was there right on time. I told both the tellers I have an appointment and I am waiting. I waited in the lobby for 20 minutes but the banker didn't even bother to step out of his office to see if his next appointment is there, and say, the least, he is sorry he is keeping me waiting!! This was absolutely unprofessional and disrespectful. No wonder this branch has such a low score.
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September 2022 by susan Gee
Diego did a great job of problem solving when we had a problem. The branch manager today was very helpful as well.Thank you both.9/20/22
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September 2022 by Pat Browsing
Unfortunately the most unhelpful Chase branch I have been to.
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July 2022 by Kalyanjit Sarkar
Its not only about what you do but also how you do. All the employees interacted with us were very polite.Thanks !
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April 2022 by Brandon Toad
No coin counters?? Thats why I do my business at local credit unions
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February 2022 by Juan L
Yay! Your lobby closes at 5!!! What awesome hours!!! Such lazy workers at this place. Each banker walks so slow, counts money so slow, and is just slow in general. The managers are useless.
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February 2022 by Get Jinxed
My loan was transfer to Chase bank and experience has be dreadful. they started to charge my account without any notifications and I never agree to it nor did I have automatic payments set up with last loan provider. This over drafted my account as it was drawn from the incorrect account. spent hours one phone calling chase to try figure out how to even pay my loan because they gave me no account information on notification of transfer or any information to pay. Avoid any and all services with chase at all cost absolute dreadful and scummy bank.
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June 2021 by Robert V
Adrian is on top of his game. Whenever I call the branch for help he is attentive, thorough, and genuine. I've spoken with him a few times and he always answers my questions and is very helpful! Thanks!
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December 2020 by gabe cerda
How are there no bathrooms available for the customer use? The bigger question is what incentive did Chase offer the customers that rated it at five stars because come on let’s be honest a place that has no bathroom for its customers can be nowhere near five stars. Staff is ehh, I regret calling this a Chase branch
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September 2020 by Abrar ansari
I will give 5 more stars to the customer service and especially that lady jayshree. She explained everything in proper way and great service ??
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February 2020 by Arman Kamzayev
Worst customer service. Deposit paycheck and had to wait two weeks to get it. Highly don’t recommend this place
