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May 2023 by Pamela Taylor
Not Friendly when you return items…cordial at best.
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January 2021 by Ally P.
I walked in at 4:48pm today Sunday 1/17/2021. I asked the lone sales rep how their sizing worked. She explained and then said, "just so you know, we close at 5. That's in 10 minutes. No rush, just wanted you to know." Okay then. Guess I am not picking up a new pair of pants. Turned around and walked out, won't be returning. Very unprofessional and rude customer service. And I was literally the only customer inside.
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December 2020 by Kathey Starkey
The people where fantastic helped me from the time I came in to the time I left.
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August 2019 by Paige Fessler
Very very rude people. Wasn’t greeted when I walked in was given a rude look. I am a lot younger then probably there normal customers. I went In To return for my grandmother and no matter the reason why I come into the store I should still be treated like a normal customer.
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May 2019 by Cynthia M.
I was in the Chicos store in Naperville today and I was able to find what I was looking for and order a blouse that I wanted in a different size that they didn't carry in the store. Two sales associates gave me their honest opinions which I very much appreciated. All in all I was very happy with the service I received and my purchases. I liked that I wasn't pressured to purchase anything.
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February 2018 by LOIS B.
A small store packed with darling outfits, mix and match, build your own, separates. Over the years they have expanded their size range and have not forgotten that all of us who shop are not in our 20s. They also carry jewelry and other accessories. Staff was very helpful and they receive new items just about every day. If they do not have your size ~ they will order it for delivery directly to your home. Though not instant gratification, it becomes more like Christmas !! I am excited to try their new to me Travelers Collection. I hate getting off of a plane and having my legs look deformed at the knees. Generous 90 day return policy. It's all good.
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January 2017 by Shannon Roadcap
The entire staff is very helpful but working with Dolores is so nice! Love the suggestions she has in creating a look for me! Absolutely the best!
