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August 2024 by Noe Perez
Super slowwwwww. Read the fine print!!!! They offer only a 5 day grace period for CD renewals, Chase offers 10. I was just penalized $240.00 because I’m cashing out after the CD renewed automatically and I could not be here because I was out of town. Never again even if they offer me 10% interest!!!!!
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April 2024 by Nathen Banuelos
WORST BANK WHATSOEVER, STAY AWAY FROM CITIBANK THIS SCAMMERS LOCKED MY ACCOUNT IS BEEN OVER 14 DAYS UNABLE TO VERIFY MY IDENTITY EVEN WHEN I WALKED IN THE BRANCH WITH AN ID THEY CLAIMED I HAVE TO WAIT FOR A LETTER WITH A CODE FROM 7-10 BUSINESS DAYS IT HAS BEEN 16 DAYS TO BE EXACT, HAVE NO ACCESS TO NONE OF MY MONEY MY CAR HAS BEEN REPOSSESSED, HAVE NO MONEY TO FEED MY CHILDREN AND ALL THEY DO WHEN I CALL IS KEEP HANGING THE PHONE ON ME BECAUSE CHINESE PEOPLE CANNOT VERIFY MY PHONE NUMBER THROUGH A THIRD PARTY APP THEY USE TO VERIFY PHONE NUMBERS WHICH IT MAKES IT MORE COMPROMISING FOR ACCOUNTS TO BE HACKED BY THIS SPAMMERS , ANYONE THAY HAS HAD THIS ISSUE PLEASE HELPPPP! I HAVE NOOOO FOOD OR A SINGLE DOLLAR TO FEED MY CHILDREN ! STAY AWAY THEY ARE BIG SCAMMERS ! HELP I NEED MY MONEY NOW
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November 2022 by Dery K
Excellent service especially Ms. Gigani who is very helpful and friendly. She makes banking in this branch a breeze.
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October 2022 by Grace K
Excellent service especially Ms. Gigani who is very helpful and friendly. She makes banking in this branch a breeze.
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September 2022 by Firoz Vohra
Excellent service provided by personal banker Erum Gigani. Always very helpful and kind. Provide correct info where and how to invest money. Greatly appreciate your help for always helping out.
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July 2022 by Sumeet Arora
I received excellent service from Jalpa Patel!! She assisted me with closing an account which became fraudulent and then opened a new checking account for me. She made the process so smooth and was so courteous and nice the entire time. I would highly recommend this location to anyone.
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May 2022 by Anthony L.
Bank is phenomenal. Above and beyond to solve complex issues and very professional. Very professional and client focused. Not like that shitty bank CHASE.
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March 2022 by D L.
WORST BANK EVER. My 95 year old father who doesn't drive asked me to make a deposit for him. They refused to accept a CASH deposit from me. How is he supposed to get the money in his account if he can't physically go to the branch. Absolutely no consideration was given to the circumstances. Way to go Citi! WORST BANK EVER
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January 2022 by Manuel Vigder
Great customer service. They listen to us and deal with problems. Would recommend..
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November 2021 by Karina De Azevedo
Worst bank ever, after almost 4 hours waiting, they couldnt open an acoount.
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September 2021 by Vennila
Staffs was very good and friendly.
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August 2021 by Von Lise Brand
I patronized this establishment on 8/28/2020 around 3:45 pm because I have my business within walking distance from the bank, I went in to exchange money, however, due to recent policy changes the branch was unable to provide an exchange of money. And I understand that. The reason why I am writing this review is because the branch manager was extremely unprofessional and rude. I was told the exchange was only for current customers and to go back to my bank, which is way out the way. I felt very disrespected, and the branch manager did not offer any solution, instead he pushed me away. When I could have opened up a business account.
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May 2021 by Cesar Anzola
Excellent Bank for business. I've been customer of Citibank for more than 30 years and all people here is kind and compassionate. We have been specially helped by Patrick Nanton one of the best branch managers I have ever known in Citi. Thank you all for you special care
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September 2020 by Jacqueline Zhang
Bad customer service ?
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September 2020 by Von Lise Brand LLC
I patronized this establishment on 8/28/2020 around 3:45 pm because I have my business within walking distance from the bank, I went in to exchange money, however, due to recent policy changes the branch was unable to provide an exchange of money. And I understand that. The reason why I am writing this review is because the branch manager was extremely unprofessional and rude. I was told the exchange was only for current customers and to go back to my bank, which is way out the way. I felt very disrespected, and the branch manager did not offer any solution, instead he pushed me away. When I could have opened up a business account.
