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April 2024 by S L.
I have never had a bad product or poor employee since this Costco opened.. And the hearing dept is top notch.....
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February 2024 by Nice B.
I went to self serve 2/11/24. I was standing in line and the attendant that should be directing members cleanly saw me. Another person walked up and the attendant then decided I was not positioned correct told me that person was next. Clearly both of these people saw i was there first. Costco should train this lady how to make decisions and move a line properly. This was around 5:30 it wasn't even that busy. I felt like this was a discrimination issue... that I will take further. .
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February 2024 by Sean Adams
Wow! Everyone was helpful and friendly at the tire center. They completed the job quickly for a Saturday and actually gave me solid recommendations for maintenance my vehicle needed. They don’t upsell, they get the job done and done well. Thank you!!
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February 2024 by Katelyn Thurow
During my tire safety check, Chris went out of his way to help me fill the tires up with air since they were low. Now I have a safe vehicle for the snow this winter. I will always purchase tires from here, fantastic service!
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February 2024 by Deborah W.
Standard Costco with good selection. Food court is nice. I recently got the pepperoni pizza, chicken bake and hot dog. The hot dog and chicken bake were great. However, the pizza quality seems to have gone down hill but was still good. All in all, a nice Costco option in the area.
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December 2023 by Eric Schmidt
Best price in town (you have to be a Costco member, but even after paying the $60 annual fee, the cost beat the closest competitor by about $200 for the exact same tires!), and the price includes mounting, installation, and balancing, along with other multi-year benefits with your purchase.The staff was very helpful, friendly, and did an excellent job.Highly recommended!
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December 2023 by Ngai A.
I just bought four 42pounds cat litter and when I went to the self checkout cashier, I asked the lady , "you have scanner?" I knew the answer should be yes because I saw a portable scanner in your back pocket, then she talked back to me, " you don't ask your request ,or not even say hi or good afternoon,how do I know what you want." Wow,I don't expect worker to be smart, but at least not that stupid. Even the manager or CEO standing there serving, I still ask the same question. I don't think customer is always right,but the employees should have a better training.
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December 2023 by Kinza D.
This is probably my least favorite Costco and I have been to ALOT of costcos. Parking is very chaotic, the employees aren't super friendly, and the two times I've been here there are never any boxes to put our groceries - which generally doesn't happen at the other locations. Probably wouldn't come to this location again
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November 2023 by Nancy B.
I just checked out at Costco, Rt 59. Absolute horrid experience, the staff are incompetent, rude and racist.The cashier, her name tag Angel, did not have one ounce of customer service in her being. Will never step foot in that store again.
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November 2023 by Mr H.
The worst Costco that I have been too. Staff is rude. Out of merchandise at times. Would rather drive the extra miles to the other location in Naperville where staff is pleasant and store is clean
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September 2023 by Amy Chang
Professional advice, good prices, professional services!!
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September 2023 by S B.
Terrible customer service and still very crowded somehow with rude entitled people. The cart pusher will burden you and push his train of carts in your way while it's raining and does not give a damn about customer service, just a typical selfish brain dead gen z loser. The employees stand around hiding from work and would never dare to ask you if you need any help. This Costco is a joke they need new management and employees who don't burden the customers. The new Naperville location is much better ! This one will probably just keep going down hill.
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August 2023 by Hazal Bektas
As of now I am late to pick up my son from school. They are shot with people. And even you tell you have to go ! He will keep talking more customers other than releasing your car. People were nice but I am still late for my son and he is probably having attack if.crying now
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August 2023 by Scott Brdar
Always easy to work with. No pushy sales and explains things so you can make the right decision. Highly recommend them
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July 2023 by Mark M.
We've been going to this location for years. The food court cleanliness has gone downhill. The tables are rarely cleaned. Today we had hair under our slice of pizza. There appeared to be new food court staff. The rest of the store is great. Just avoid the food court.
