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November 2023 by Laurel George
I recently rented a 10x10 storage locker from CubeSmart. Marcie gave me my orientation She was very professional and I highly recommend using cubesmart
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November 2023 by M Furness
Marcy did an excellent job helping me pick out and rent a storage locker.
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September 2023 by eric bisch
Very clean newly built. The woman who handled my unit was very professional and informative. All in all a great experience
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September 2023 by James Cardis
Marcy was great, very helpful getting me set up with a unit at this clean, accessible and convenient location! Thank you, Marcy!
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August 2023 by Adriane Montelongo
I needed some help organizing all of my household items especially in the basement!! I went to CubSmart and Marcy was so helpful and kind. She answered all my questions and gave me options based on what I was telling her! She wasn’t pushy and knew her stuff!! The facility is clean organized I will definitely be back! Thanks again!
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August 2023 by Veronica Pantoja
I have a unit with this location. This is the first time I have a temperature control unit and OMG!!! It’s a game changer!!! I will never go back to the old ways of storing. My experience has always been a great one with this location. Marcy is very professional, respectful and has great customers skills which is very important to me. She is really an asset to your company!!!
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August 2023 by Ahmed Jirreh
My name is Ahmed Jirreh and I have a storage in your company but I lost my keys. I was so nervous that I was worrying a lot and thinking that this will cost me a lot of money to cut the lock and get a service to do it. I went to Home Depot rental equipment office and they told me that I have to buy a special blade to cut the lock and also rent the equipment which would have cost me more than a hundred dollar. Worried and not knowing what to do, I came back to your storage office and talked to the general manager Ms. Marcy to explain my situation. What she told me was a life saver. She assisted me in cutting the lock and suggested that I buy lock set which I really needed and solved my problem. I was very thankful to Ms. Marcy service and help in that day. Her service took care of my problems therefore her excellent service was really a mercy to me. My special thanks to your company and Ms. Marcy help and professionalism.
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August 2023 by Rachel Pandya
EXTREMELY disappointed in the so called customer service! We have THREE units with Cubesmart - each account is on it's own - there is nothing that allows me to login and look at all my rentals under my login. Fine, I can deal with that but when we rented our third unit, we had to wait for over an hour after we were assured hours ago that our unit is ready. There was no lock (the one you have to compulsory pay for!!) in the unit - we patiently waited and did not even bother to register a complaint. Suddenly, two weeks later, our rate is now increased by $60!!!!!! Yes, you read it right - SIXTY dollars per month rate increase - suddenly - WHAT???? We just started end of March - within 3 months there is such a huge rate increase?? WHY??
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August 2023 by Keifva Davis
Very easy and most professional process. So kind and friendly and most of all the property is impeccably clean along with being secured.
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June 2023 by Timothy Johnson
What made my experience Exceptional? Marci! She’s knowledgeable. Every question was answered confidently. I was never without specific details regarding my storage experience. She’s patient. I was shopping around but her follow up really made me feel as though CubeSmart wanted my business. Finally, she smells GREAT!
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April 2023 by David Craft
Marcy anticipated my move, greeted me by name, from that point experience was pleasant & professional. Facility is top notch as well.
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April 2023 by cloudy blox
It is always nice doing business with Ms. Marcy. She is very professional and has good public relations skills which is important to customers. She is really an asset to your company.
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April 2023 by callie klotka
No hassle, easy to set up, great access hours, Marcy was always nice and friendly when I saw her.
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March 2023 by Nancy Dunker
Just opened a storage unit but service has been great, from online to in-person to phone calls, at every step in process. Unit was clean and ready for us and in location I requested.
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January 2023 by Lindsey Williams
Great experience. Quick, easy! Facility is very clean. Marcy is very friendly and knowledgeable. Highly recommend
