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February 2024 by Clinic N.
They gave me a lot of tests that were not needed. Some of the questions I received were not professional and created a bad office experience.
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February 2024 by Melissa Centazzo
Always cared for, always helpful.Best care anywhere!
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January 2024 by prashantreddy keshireddy
Cost of test are very high. It's very difficult get a estimate before hand as they will not return your call.
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December 2023 by Ellen Norris
Dr Bhatt was very thorough with my initial evaluation. She addressed all my concerns and included me in on my treatment plan.
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November 2023 by Daisy Zald
This was our first time in there and I was amazed, I wish other health centers were just like this one the receptionist and staff were wonderful. ??
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November 2023 by Javier Leyva Novoa
Terrible, terrible service at 1804 N Naper Blvd. We waited for more than an hour at urgent care and by when we reached the receptionist, she had the worst patient-oriented attitude. Your vision statement is a lie.
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October 2023 by Virginia
One stop shop. Beats going to regular doctor then being sent to another office for X-rays. Staff were great and waiting time from start to finish was about 2 hours. Keep up the great work!
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October 2023 by Madi Moore
My daughter sadly sprained her ankle after being a little dare devil and jumping off the couch earlier this afternoon and I panicked as several immediate cares told me they either did not have anyone for imaging available and or shortened hours due to the holiday.We got right in at EE North Naperville and were treated with such kindness and care especially by Nurse Sally, Christopher the MA, and Tara the PA. They helped calm my daughter’s nerves about her first x-ray and had her smiling the entire time we were there even with the pain she was feeling! Thank you guys again for everything!:)
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September 2023 by Rose Marie Daciolas
The doctor and nurse staff are extremely helpful and kind however the front desk staff definitely requires further training especially Hedi who thought it would be acceptable to have a patient waiting over 30 minutes to provide a urine sample after being told it was a dire need to use the bathroom. I was forced to hold it until I was in literal tears and my body was ready to burst! My dr couldnt even get a proper BP reading I was so worked up I was reading at over 160! no one should ever have to expirence that especially a patient waiting to be seen for a UTI. When I asked for her name she told me she's sorry she's not familiar with the office procedures! I told her next time maybe she should ask a college and not assume. Her apology was snotty and far from genuine and due to that reason alone I will do my best to avoid this location for any future needs.
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July 2023 by Pat Pulido Sanchez
It was my second time at this Urgent care location in 48 hours. Check in was quick, little to no wait, quick and professional exams and tests.
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July 2023 by Michael McCahey
Great experience. Nice clean waiting room, was taken in with in 5 minutes to meet with Practitioner and they listened and moved quickly to assist me.
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May 2023 by Marsha Poppie
While the are I received was skillful, it also seemed to take incredibly long. Virtually no crowd of patients was there and staff abounded all over but I was left in the room for 20 minute plus intervals between intake interview, changing to gown, multiple talks before being transported down the hall to x ray. Then another 1/2 waiting for x ray assessment. A total of over 3 hours.
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May 2023 by Abbie Osgood
The ladies were not so polite at the front desk, and they made everything difficult for no reason. I was here for lab work ordered by my Dr. All of my information including my current insurance card is already on file (which I confirmed with my nurse after leaving this facility) If you have a digital insurance card, don’t even bother. They wouldn’t take it because they have to be able to scan it. What!? It is 2023, everything is digital. Waste of a morning. I went to the drive up downers grove location instead, and had a great experience with kind people.
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April 2023 by Renee Kasprzyk
My nurse was extremely awesome! The entire staff was super sweet and caring. We had no wait and we were provided a prescription that made my son feel better right away.
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April 2023 by donald ellis
I came in for kidney surgery for March 23rd, Dr Jirschele and Dr. Decker along with their team of medical professionals have been absolutely awesomeness!!!! Nurse's Joy, k Tiffany are the best and have been incredibly sweet and helpful from the start, 1st class all the way from the beginning.
