Elegance Underneath is a unique shop that puts customer service first. Customers consistently report a great experience, describing the service as knowledgeable, professional, friendly, and helpful. The staff makes people feel comfortable and like a person, not just another customer, with no pressure to buy. They offer personal service and attention to detail, including fittings. The store has a great selection, especially for unique and hard-to-find sizes like a small band with a large cup or cute bras beyond the usual colors. Shoppers leave feeling confident and excited, often making a special trip from over an hour away. Many are return customers who highly recommend the store and will absolutely be back.
I just left this shop and I had to write a stellar review! A big that you to Debbie, Alexis and Stacey for the personal service and the attention to detail during my visit. I definitely recommend a visit to this unique shop that puts customer service first!
May 2023
I come here for bras every year! I live in the Peoria area and travel over 2 hours to get here! The owner and her team are amazing! At this point I’m usually in and out in 15 minutes, as I know exactly which bra I like and grab 4-5 to last the next year.
March 2023
Great selection, especially for unique sizes like a small band with a large cup. Alexis was very helpful! I will definitely come back.
