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March 2024 by S S
Website is misleading - one price for blowout style listed but when you get to the salon there are various prices for the length of your hair. Also, if your website allows for 3:30 appointments, don’t have your stylists call and ask if I can come earlier because you close at 4pm. I was there for a blowdry, nothing complicated. Karen washed my hair once and put me in her chair - no second shampoo and no conditioner. When I asked why, she said she was going to use product instead. Never have I ever experienced that at any salon. She could not understand how to blow dry curtain bangs and did not ask how I wanted my hair blown out. My hair looks awful, feels a little dirty, and does not look like I went to the salon to get my hair done. I could have done a much better job at home. I want my money refunded.
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January 2024 by Naomi Yeo
Heather was great gave me a full dimensional color! It was so fun! thank you so much Heather!!!Recommend a lot :)
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January 2024 by Deidre Owens
Long, thick, unrelaxed African American hair.I went into FS to get long, "vague" layers added to my hair.No washing. No styling. Just cutting.Rasa assisted me and did a great job. She did EXACTLY what I asked for.I have been to other Naperville salons where I paid 3x's as much for a similar look. Glad to have found this place!
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October 2023 by Milagros R. Boarini
I get my needs taken cared of as always. Rima is the best !!
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October 2023 by susan Gee
I went in looking for a layered hair cut to help conceal some thinning patches I have. Rasa listened to my concerns, asked questions and gave me one of the best hair cuts I have ever had. Super easy to style, I feel so much better!!!Looking forward to my next appointment for cut and color!Thank youRasa !Services: Blowouts
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October 2023 by Melissa M
Won't return for the same stylist.First time here. Picked "Any stylist" and received one with a terrible attitude. She didn't even introduce herself. She spoke harshly to my young son. When he said "That the hurts" several times during the haircut, she snapped back with "NO it doesn't." And when he commented about being itchy because there was hair on his face and neck, she huffed back and said "That's because you moved my towel ,don't do that." And, I don't think he actually moved the towel. Anyhow, I couldn't believe what I was hearing-- her words and her tone. She was so abrasive. I wouldn't recommend her to anyone, especially not someone seeking a child's cut. I'm only giving 2 stars versus 1, because the cut itself came out okay.Service: Kids' cuts
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September 2023 by Ginger Mom
Set apt for my daughter. The hairdresser cut it exactly how she wanted it. Wait wasn’t bad.
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September 2023 by Danny Bailey
Good price. I just get a common men's cut.
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May 2023 by Nicole Riopelle
It's a no frills place, but the price is right for my 2 boys that need monthly cuts. I like the convenience of booking online, and Heather is very kind and quick.
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May 2023 by Mary Szczap
Every time I visit Fantastic Sams, I am very pleased with my up-dos. I am always getting compliments from others on it. Thank you!
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March 2023 by Mohini Moharir
I went in to color my my hair and now my hair feels like straw, damaged and extremely dry. I have given 3 stars as customer service was good and staff was friendly.Update-Heather did deep conditioning treatment for my hair free of cost and now my hair look and feel absolutely fantastic. So thankful to them.Service: Hair coloring
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January 2023 by Darrell Hollis
I was a hair stylist slash barber for fantastic Sam's for years there are no more barber stylist that's why boys and men's haircut slack
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November 2022 by Lussyana Lynch
I came here for kids haircut. I showed the picture, the result didn't look at all like it. The haircut is not even on both side. The right one is shorter than the left! Not going back here again
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October 2022 by June Hershey
Love the ability to schedule appointments and appreciate such friendly and skillful staff.
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October 2022 by Dweeti Patel
Color I asked for brown, done black, for dry my hair properly and she is asking extra$50 for that.. placed is unhygienic, towel or napkin use for me used by others and many hairs on dust on napkins...i don't recommend this place
