-
April 2023 by Jay S.
Terrible customer service. Order was placed in beginning of December and not fully fulfilled until end of March. Season was over by the time kids received jackets. Payment was taken immediately after order was placed. There were no updates at any moment, I called several times and left voicemails but never received a call back or response. On top of all that the work was not the best. Would never order again or recommend anyone to work with them if this is how they normally handle their business.
-
February 2022 by C. M.
I was desperate to get some shirts printed last minute as our other ones were not going to arrive in time. Luckily, Hank came to the rescue and provided options that were readily available and they were so cute! He was great at listening to the order needs and it was super easy to pay using Square. Thanks!
-
January 2022 by Erik Drwila
Hank was very quick and responsive with my order. He helped to make suggestions to my original ideas to get me exactly what I needed for my event. I will be using him for all future events and suggest him to my colleagues!
-
August 2021 by Tyler Carpenter
Hank is awesome to work with and cranks out products fast and at a great price. We got a ton of t-shirts and beach towels from him for our lake resort and they are flying off the shelves. Just had to order more!
-
August 2021 by Stephanie Carpenter
We have ordered about 6 different shirt styles and prints from Hank, and they’ve turned out great. We get so many compliments about our shirts and they are selling quickly.
-
November 2019 by Justina Wang
I will start with the positives. Game Day Teamwear is fast and has fair pricing. The quality of the t-shirts and hoodies that I ordered were great. Hank also generally seems to be a pleasant person. When there was a mistake in the number of items in my order, Hank offered me a refund on the missing items. He also removed a mistaken charge on my order when I brought it to his attention. If you are a church/school, he will also give you a slight discount.
-
October 2019 by Justina W.
I will start with the positives. Game Day Teamwear is fast and has fair pricing. The quality of the t-shirts and hoodies that I ordered were great. Hank also generally seems to be a pleasant person. When there was a mistake in the number of items in my order, Hank offered me a refund on the missing items. He also removed a mistaken charge on my order when I brought it to his attention. If you are a church/school, he will also give you a slight discount. However, I personally will not be using this company again because of the level of frustration I experienced due to the lack of communication that made me unsure up until the last minute if my order would be completed on time. I did not get a quote on pricing and confirmation on my order until the morning of my event despite attempting to finalize it about a week before. Because of everything being so last minute, I missed the fact that the wrong logo had been printed for half of my order (something that is partially my fault because I did confirm the final proof but was focused on a different mistake being fixed, and I thought I had listed the name of the correct logo file on at least three previous emails). The order was completed despite the rush, but left me in a frazzled state in the days leading up to the order. To me, the frustration and anxiety was not worth it.
-
April 2018 by Kimberly L.
I was very happy initially when I found that Game Day had the exact logo I wanted for a t-shirt. The only problem was the website didn't have the style of shirt I wanted. I reached out to the company and was told that what I was looking for was available but just not included on the website. I was told shirt selections would be added to the website so that I could place my order. I was so happy with the level of customer service! I placed my order which included a $4 shipping fee. My shirts were ready on March 26 and I was asked if I wanted to pick up them up or have them dropped off at my home. Since I paid a shipping fee I asked for them to be dropped off. A little more than three weeks and four emails later I have yet to see my shirts nor have I received any responses to my emails. Very unhappy with my experience!
