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August 2024 by Stoyanka Dimova
I have been a client of Hanmi Bank for many years, and my experience with the Naperville branch has been exceptional. Despite the branch moving from my location before 2019, which made my commute 25 minutes one way, I chose to keep my accounts open. The staff at this branch consistently go above and beyond to ensure I receive the best solutions for my financial needs.
In particular, the branch manager, Kris An, has been remarkable. He is understanding, friendly, and committed to providing excellent customer service. On occasions when I had to wait longer for document preparation, Kris would invite me to lunch. In some instances, he was ready to travel to my location to accommodate my schedule. Also, he has even offered gifts to strengthen the bank's relationship with its customers. This level of flexibility and personal attention is rare in banking.
Thank you, Kris and the Naperville team of bankers and tellers, for your outstanding service. I truly appreciate your dedication and support.😊
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February 2024 by Rajnish Bagaria
Great service,In this day and age, it's heartwarming to see that there is still a bank in town which has amazingly fantastic staff.Krish and Isabella are lovely people.
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February 2024 by Shitai An
Great bank and friendly Staff
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May 2017 by Anne Maria Kimble
That's my bank since 2009 and 2016,
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August 2016 by Anne Kimble
That's my bank since 2009 and 2016,
