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August 2025 by Joy Belanger
Was at the Naperville J.Jill today and had a wonderful experience! I now regret not getting the name of the person that helped me. She was cheerful, and friendly and so genuine! Besides helping me with a purchase in the store, she placed an online order for me. This is now my go-to store in Naperville!
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August 2025 by Yolanda Tovar
Friendly people
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July 2025 by Nancy Zimmermann
I had to return an online order, and Sharon was so helpful! She reordered the item in a different size and had it shipped to my home. I will definitely be returning to the J.Jill store in Naperville..due to Sharon's help!!
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May 2025 by Jimmy Uy
Cashier was helpful & friendly. Keep up the good work!
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November 2024 by Kathy Damato
Love J Jill! This location is excellent. Quality products and knowledgeable, friendly staff!! The staff is always helpful and accommodating!
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May 2024 by Tia Chowanski-Doty
Great clothes. Personable sales women. Not cheap, but well worth the price.
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September 2023 by Joan Ralph
Great clothes
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March 2023 by Sonnet Schulz
Cute and quality clothing, helpful and friendly staff.
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December 2022 by Katie Arman
Staff was great. Did a return and helped me decide on a new sweater.
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December 2022 by Lindsay Yonk
I was looking for a last season necklace that my mother-in-law wanted a few weeks back and Sandy was so kind to look for it at multiple locations. Unfortunately, she was unable to find it then and I thought I was out of luck. I was so surprised and appreciative when she found one and went out of her way weeks later to let me know she had located it for me! I called the store and was able to complete the order with Phyllis. Top notch, customer service on all fronts! J.Jill is lucky to have such great associates who truly care about the customer experience!
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November 2022 by Sophia Su
I spent a lot of time with the staff to order a few clothing since they don't have my size. However, the staff did not verify the credit card address is different from shipping address and the entire order got cancelled. I am very disappointed on the staff's service since it should be common sense to train a qualify staff.
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May 2022 by Missey Wilhelm
The staff was very helpful finding new sizes after my recent weight loss. It was wonderful.
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November 2019 by suzanne schulz
Great store and Quality is Excellant!
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May 2019 by Catherine Hall
Always cute in here
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April 2019 by Barbara C.
A great place to shop for women on the go! Professional & casual women's clothing. Well made classic fashion.
