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February 2025 by Christian Mercado
Had some nice stuff did not have the thing i was looking for though.
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February 2025 by Alex Mireles
Employees were very nice and helpful
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December 2024 by Jim Kutak
Store is laid out well. Customer service is challenging. I asked 2 different associates help with finding holiday season decorations. They both pointed 👉 and no help with getting me there.
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December 2024 by Michael Lesniewicz
Store was kind of messy compared to other Michael's stores. Full carts left in the aisles. The Christmas villages were an absolute mess. Nothing plugged in or set up nicely. Compared to our normal Michael's in Joliet. It was well organized. And the Christmas village was set up and working nicely. The quality just doesn't seem to be as good. As it used to be!
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December 2024 by Denise Thomas
Messy inside
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November 2024 by R M Gorosin
Nothing new old stocks
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November 2024 by CER
Has no dremal tools or accessories
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September 2024 by S
Something new happened at Michael’s that has never happened before. I use my iPhone to make payment and it would not let it go through unless I put in a pin number. I never have used a pin number and no retail store ever has required me to use a pin number. That is the end of my shopping at Michael’s. Try Joannes or Hobby lobby. They don’t have that issue.
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August 2024 by Fredrick Eichler
Meh, overall had a bad experience. The parking lot is poorly designed so I tried to park in 1 of the 4 curbside spots that were empty. An associate then stayed at my window and refused to leave until I moved my car.
I just wanted to go shopping at Michael’s- it was slow and all spaces were open.
So I moved my car. I when asked the associate if she could help me find something. She pointed me generically to the other side of the store. When I clarified I needed help and showed what I was looking for on online details, she said I should just shop online for it.
Seems like your associates are better parking monitors and trained to push people online. May be worth looking into what you’re training and monitoring. For now, I’ll just stick with online shopping cause it’s not worth stepping into a Michael’s.
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July 2024 by Mrs. Momma TC
Nice place
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July 2024 by Mitch Pautz
Staff was friendly and the store was clean
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June 2024 by Drew Reinwald
Awesome
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June 2024 by Julie Gaster
Employees are not friendly or helpful
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June 2024 by Laura I. T
I love Michael's, but the store has a bit of a low vibe. Seems like it is always empty
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May 2024 by Mike M.
Has what ya need for any art project. Nice place over all
