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October 2023 by Juliana Mabry
Pat is amazing to work with! He helped me out in a pinch and was very kind and knowledgeable. I was getting ready to leave work when I noticed I had a flat— found myself at Nelson’s and Pat was there to assist me. While he changed my tire and placed my spare on, he informed me of everything he was doing, that way I know how to next time! Would recommend Nelson’s and Pat to anyone and look forward to using their services in the future
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July 2023 by John S.
Patrick and his team are great! Honest, straight forward and extremely knowledgeable. They've helped me out with two difficult situations and my vehicle has been ready on time as promised.
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April 2023 by Billal Virani
Honest and great service. Amazing quality work at fair prices.
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October 2022 by Julianne L.
We have been going to Nelson's since I started driving. They are absolutely phenomenal. My car is always done so quickly and they do such a great job. Pat is awesome to work with and gets back to you quickly with updates on the service. I won't take my car anywhere else! Super reliable and honest.
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May 2022 by Otto Rascon
I really appreciated Pat's honesty and communication with me. It's rare to see this level of honesty in a car mechanic ❤️
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December 2021 by Yury Sivirchukov
Nice people working here, nice service and reasonable price! Will come back here again
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October 2021 by Frances T.
I first started going to Nelson's in the early 1980's for service on my '76 Camaro. When their shop left Van Buren street in Naperville, I just assumed they went out of business. While recently searching for a repair shop for my '05 Camry, I found Nelson's again. (How did I know it was the same shop? Who can forget a name like "Buzzy"!). Anyway, I made an appointment for some routine maintenance, during which they found a couple of non-critical issues involving worn bushings and a small exhaust leak, which I'll have them fix on my next visit. I tend to keep my cars for a long time, so I'm very happy about reconnecting with Nelson's after all these years.
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August 2021 by Nathan Bell
This place was great. I have only been once but they were friendly, honest, and reasonably priced. They did good work and my car is now in great shape. I would recommend them to anyone, Ill be going back for all my car needs!Service: Brakes
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June 2021 by ottomatic Rabbitt
Great friendly service
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February 2021 by Samantha B
Great service! Friendly. Explained everything but didn't talk down to me. Drove me home so I didn't have to find a ride. Reasonably priced.
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January 2021 by andrea beranek
It is awesome.they take not only good care of your car but also good care of you.
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January 2021 by Lisa H.
Have been going to Buzzy and Pat for years. The best place to take your vehicle if you want it fixed right the first time! Pat has always had my back when it has come to needing advice and until recently let me leave my blown engine Lexus in his lot since I had no where to put it during Covid. Highly recommend!!!!
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December 2020 by Sheryl Zamarron
Great place, great customer service, excellent mechanic. Pat is very knowledgeable and knows exactly what the problem is immediately.
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November 2020 by John S.
First time customer of Nelson's and, based on my experience, I plan on being a long-time customer. I explained to Patrick (the owner) what I thought was wrong with my van. He confirmed and quoted me (what I thought was) a reasonable estimate for repairs. Patrick was flexible in scheduling the work and the repairs were completed on time and on budget. A great first experience!
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October 2020 by Jennifer Malcolm
Quality service! They care about every customer who walks in the door. Gets the job done and is the most reliable auto shop I’ve been to.
