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June 2024 by Cindy D
Love this store. I'm completely obsessed with the handmade paper selection. Customer Service was excellent & nice selection of gifts. One of my favorite shops in Downtown Naperville
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March 2024 by C Owens
Typically this store has what I'm looking for, with prices comparative to Hallmark. I don't mind spending a little extra for better quality or different designs. Unfortunately, I am committed to never coming back to this store or any other Paper Source ever again. I went to return a pack of cards that had dark red envelopes. My pen didn't show up on the envelopes, so I wasted 2 cards, 2 envelopes, 2 stamps, and 2 labels. When I tried to explain this to the associate at the register, she was rude and dismissive. She made a big deal about making this "exception." I got my money back, but felt so awful about the process of getting it back. I've had good experiences in the past at this store, thus I've rated it a 2. I don't know what happened to the quality of its customer service.
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February 2024 by Karls Mundaray
Why add a stupid sticker with pricing that is impossible to remove to a gift box?
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January 2024 by Emily Miller
This location has friendly staff and well maintenance
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January 2024 by Emily Torres
This location has friendly staff and well maintenance
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January 2024 by Laura Fu
Stopped in while staying at the nearby Indigo Hotel for Thanksgiving. This shop had so many unique and fun gifts plus a huge selection of cards and wrapping materials. I probably spent a good 25 minutes browsing with my parents, and we all found something.We were welcomed when we came into the store and an associate helped us while we browsed. There were a LOT of items but it didn't feel cluttered.If I didn't have to fly home, I probably would've bought a lot more gifts.
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June 2023 by Ashley Cundiff
Was not greeted like the other customers were, not helpful, didn’t have much supply for paper or stickers. Will probably not going back in the future.
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December 2022 by T
The staff was very helpful and accommodating with my last minute project
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November 2022 by C. Baggett
Not a huge selection for wedding cards but could be supply chain
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November 2022 by Agueda Chavez
Love this place, I always have a great experience shopping here.
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October 2022 by Howard L.
I love this place. This place helped me find the best birthday card for my aunts upcoming birthday. They had its own DIY project area as well as other small gifts and accessories. All in all its a great casual place to visit
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July 2022 by C. Hester-Smith
Not a huge selection for wedding cards but could be supply chain
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May 2022 by Mary Ayres
Stopped in to browse and was eagerly greeted by the manager, I believe her name is Gina. She helped us find all the cute things we didn't know we needed, beautifully heat embossed a book and even gift wrapped it for us. She was the only one working, and worked her tail off to be sure that all were taken care of :)
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May 2022 by Amanda Yam
This place has a great selection of cards, gift wrap and other gifts! The service is really great. Everyone is so friendly and helpful.
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May 2022 by Shannon Bradley
Love this place! Sweet managers and a very nice range of gifts, supplies and just fun cute things!
