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March 2025 by Scott Karels
Good selection and knowledgeable staff
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February 2025 by Marina
I hate what they did do their pet wash showers, go to the location by Menards on s59 for pet wash. They have improved and upgraded their systems where everything is dispensed by their wash system and the shower area is still closed so your lil pup isn't shivering.
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February 2025 by Kathy Nelson
This is the closest Pet Supplies Plus to my house but they are always out of stock on the things I need (e.g., a completely empty pet deli section). I have to drive farther to Plainfield or North Naperville to get what I need. When I’ve asked the people who work there about it, I get unsatisfactory and unhelpful answers. Don’t waste your time going here. Go to the Plainfield or North Naperville locations instead.
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January 2025 by Ben Tullis
They have an open air dog wash and when someone brought their flea-ridden pet in, they only treated one side of the wash.
Also, their prices have jumped significantly so it's now way cheaper to order from chewy.
It's a shame because the staff is generally nice, and the store used to be great.
It's gone significantly down hill
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December 2024 by Nick Robin
Great place to take your pets for animal abuse . Definitely a lawsuit. Good luck with the Storms.
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September 2024 by Michael Lapinski
Frequent "out of stock" issues with their adult cat food. In order to receive credit for their posted sales, you must join their customer list. We won't be rushing back to this location.
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August 2024 by Abigail Schweppe
Nice supplies
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Sadly disappointed…I hadn’t been in years but started coming again out of convenience from my job. Prices are double now what other pet supply stores are at (ex: Petsmart) and the quality isn’t there. Everytime I go to buy mealworms, about 90% of them are dead already and last time I went in there was a big puddle of urine in isle 4 while multiple employees I noticed were just standing around. Used to love this store but unfortunately the quality isn’t there anymore, especially now that they’re gouging prices.
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June 2024 by corey bryan
Quick and easy. Happy boy.
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June 2024 by WZRD OHBLIV
Just left this location.
If you’re a cat owner, don’t bother stopping here for dry cat food. They barely have one bag of each brand out on the shelf. All tucked away at the back corner of the store. It’s half a section of shelf racking. I asked if that was all they had, the employee said yes but that they have been keeping the rest of it in the back during their construction. Yet there’s three or four aisles of dog food. Multiple brands, you name it they’ll have it. The employee did offer to see if they had what I was looking for in the back but I wish it was out on the shelf to be sold like normal cat food. ?⬛ ?
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June 2024 by M Qasim
I go to this store to pick up food for my cat. For the last few visits, I found the shelves did not have enough wet food for the brand (Purina Pro Plan) I usually get. At least, twice I was told that the can food was available but not stocked. Then this last time I saw the shelves were unusually empty. When asked the cashier, I was told that the store will be going through remodeling to make room for more stalls for dog grooming and will be this way until September. I am not going to visit this store for a while now. I also do not receive any instore credits even though I provide my phone number. No one told me to create an online account and link the phone number if that's true.
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May 2024 by Kimberley Noel
We just love this store!!! Love the staff, the products, the rewards program! We are always so welcomed and always offered help. It’s our favorite pet store for absolutely everything we need!!
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May 2024 by Christine Anne
Nice store , close to home ? they always have what I need!
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May 2024 by Mark Soriano
Cool place, easy to find everything. Nice employees. Plus sometimes there's a turkey outside.
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May 2024 by James Krueger
visited for a PetIQ appointment and was very surprised by how great the staff was
