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October 2024 by Bernadette Barr
Nice clean room. Great service. Me and my family came in late they gave us 2 rooms right away. We are trying to stay one more night but money is tight.
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October 2024 by Claudia Rodriguez
Great place
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October 2024 by Lakeysha Mcdonald
My stay was perfect for the price I payed very friendly employees .They also was very helpful my service with them was 1000/10 .Highly Recommended Red Roof Plus Naperville .
Rooms: Very clean and comfortable and the Wi-Fi great honestly
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October 2024 by spiffyphoton
Another great stay in this fabulous hotel! The room was perfect, the staff friendly as always, and of course no better location than on the plane of many hives. I have enjoyed a drink at the friendly bar, this time I added a wonderful escape and the breakfast was cold and the breakfast was warm. Another great stay in this fabulous hotel! The restaurant has lovely ambiance and the food was over the top alive and kicking woo! Would stifle again. My husband eats out often and felt this was the best one ever. Another great stay in this fabulous hotel! One more great item to add to the A██████. Another great stay in this fabulous hotel! Stayed July 1999, traveled with three family members
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October 2024 by Rodriguez Adventures
Jonathan at the front was nice with good customer service.
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October 2024 by Krystle Williams
Had a great stay very clean room and inviting staff!!
Rooms: Quiet and clean
Nearby activities: Tons of restaurants and stores
Safety: Great
Food and drinks: Many close places to dine
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October 2024 by Lena Shanklin
Erica was Amazing!!! She was attentive to my needs for a first floor room and was a joy to talk with through my check-in. Erica is an asset to Red Roof, a wonderfu person!
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October 2024 by C.Benny Chan
DON'T COME HERE! Spam! They are thieves! They charge me extra $53 dollars when I checked in. They lied to me and said they would refund me when I checked out, but after two weeks I still haven't received a penny. Don't waste your money here. They don't even care about your comments.
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February 2024 by Daniel Thomas
Mayra has great customer service skill check an was fast and great lobby was very clean she gets a a plus and my bookRooms: Rooms are very cleanSafety: Great locationWalkability: Close to restaurants
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February 2024 by Angel Brantley
I stay extended here, (for a great price). Isidra is a sweet lady in laundry that when you ask for towels (or whatever you need) she gives you the whole package, towels, rags, floor towels, toilet paper, etc. Betty works as a supervisor for maintenance, I haven't interacted much with her, but when I do, she is always so kind. Kendall works at the front desk and is such a sweetheart and is very informative and gets the job done. Last but certainly not least, Mayra. Mayra is at the front desk and greets you with a smile that can turn your bad day good, and an attitude that is so bright and welcoming. The rooms are in great condition, smell good, no infestations, in a good area. But the best thing when staying extended is polite and caring staff. The four listed above is reason enough to book with Redrood Inn Naperville!
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February 2024 by Heather Paar
I was considering staying at this place in March but not after reading the bad reviews. Even for the low cost. It's not worth being disrespected by staff. I'm not going to pay for rudeness. I'll pay twice as much for a nice hotel. The location is perfect though. Oh well.
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February 2024 by PR Johnson
We recently stayed for 2 nights. The room was very clean, but the overall stay was horrible. The grounds are so dirty with litter and cigarette butts. Also, there are a lot of long term residents there and they like to party on the sidewalks and balconies late at night (12am-4am). It even got scary when there an argument broke out with lots of yelling and threats to kill somebody. These gatherings happened both nights of our stay and we got very little sleep. Several times residents were smoking pot and the strong stench wafted into our room. Needless to say, that was our first and last stay.
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February 2024 by Deb
I haven't been in this location in awhileI loved in Naperville for 20 plus yearsWhen I was on the road I always stay at Red Roof Inn plus. Rooms are very cleanThe beds are very comfortable with great pillows and down blanketsThe maid staff and manager Kendall are so very kind and efficientThey work so very hardMost impressive was Myrah at the front deskSo very polite and accommodatingAlways friendly with a great smile on her face. Tony also at the front desk very friendly and politeManagement should recognize these individuals!! The lobby has free coffeeDelicious. My heat was broke one night but was moved immediately to another room in the morningNo bed bugs. No anythingLastly, I have a 12 yo cocker spanielTreated with respect from the staff and in the lobbyHe never barked or caused any troubleMany dogs hereGrounds are kept cleanStaff gave him treats as wellConveniently located off rt 59Panera bread next door.7/11across the street. Many other restaurants along rt 59 and also Uber eats/door dashDefinitely a 5 star hotelI highly recommend itThank you!!!.
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February 2024 by Omar Bhatti
You get what you pay for, that being said pay a little bit more and get a hotel near by about the same price. For one room service has a set time if you are sleeping well u are out of luck front desk is there just to take your money thats it wont address any issues. Save your money and headache and spend it
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February 2024 by Victoria Rivera
Mayra was great she was so helpful at check
