uBreakiFix by Asurion in Naperville, IL, is a trusted electronics repair shop offering quick and reliable service for a variety of devices. They specialize in repairing cell phones, screens, game consoles, tablets, and computers. Customers appreciate the friendly and professional staff who take the time to explain the issues clearly and provide options for repair. Repairs are typically done in-store on the same day, ensuring minimal inconvenience. The team is known for their honesty and integrity, often giving honest advice on whether a repair is worth it or suggesting a new device instead. For example, one customer was encouraged not to spend a lot on a laptop repair and instead save for a new one, which was greatly appreciated. They also handle screen repairs carefully, sometimes saving the actual screen or avoiding unnecessary costs. Additionally, the shop sells refurbished phones that are unlocked and come with a warranty, offering a less expensive alternative without sacrificing quality. Overall, uBreakiFix provides high-quality, fast, and affordable repairs with excellent customer service, making it a reliable choice for device issues.
So happy I went here instead of The Geek squad. Went to Naperville location and had a great experience. Jonathan was able to quickly diagnose my issue and solve my problem quickly. They were very helpful and friendly. Wouldn’t hesitate to go back with any issue. Highly recommend.
November 2025
I brought my four year old laptop to them because the plastic hinge broke. They could have very easily convinced me to spend $400 on the repair, but encouraged me to save my money and put it towards the purchase of a new laptop. Thanks guys, I will certainly recommend you when I have the chance.
October 2025
Casey was awesome- he fixed my laptop network adapter issues same day… great communication and transparency!
