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April 2024 by betty osmolski
I wouldn't even give them one star. They are a rip off they told me $200 to replace a battery. I found one on-line for $30 & utubed how to replace. Piece of cake.
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April 2024 by Rich O'Brien
They seem knowledgeable, could not fix my device.
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April 2024 by Teresa C.
Motherboard died. it will take some time to get that replaced from the maker.You do provide helpful info regarding this common issue.Thank you for that!
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March 2024 by Jon Wilcox
This company is awesome! Regardless of the location, you'll get friendly service and quick, quality repairs. I wouldn't go anywhere else.
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March 2024 by W. Sam Donnell
Staff was friendly and service was fast. Can't ask for more than that.
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March 2024 by Ali Daraiseh
Blessed to have met Luis at this location. He was simple, direct, and was clear with me throughout the process of getting my phone fixed. His diagnosis was perfect, as I had a charge port issue, and because of thinking, fixed my phone without having to take it apart, etc. Whenever my phone has an issue, I'll be sure to contact him, as I've already met the best in the game. Thank you Luis for the experience and for my fixed phone!
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March 2024 by John Toledo
I absolutely recommend this place! Such a friendly and professional atmosphere. I brought my daughter’s laptop to this location for repairs. Laptop is fixed and working like new.
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March 2024 by Angie Pape
Great service. Very nice and helpful. Phone was ready before promised time.
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February 2024 by Kjell Svensson
Changed the battery in my iPod. It works great now. Nice job!
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February 2024 by Mark Kaganovich
I had speedy and professional service at uBreakiFix in Naperville. Highly recommend their service.
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February 2024 by Randy G
Went here to get my phone's cracked screen replaced. Don't get me wrong, they get the job done, but lacking in customer service. Front desk lady sounded like she was reading off a script in her head. Didn't make the effort to find an answer to some of my questions. Said my device would be completed in 1-2 weeks, but was ready for pickup 3 days later, that basically sums up my visit. I will be taking my business to the Montgomery branch from now on, as they have excellent customer service, are very friendly, and are very knowledgeable on what they are doing.
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February 2024 by Sherjeel Ghouse
UbreakiFix did a great job trying to replace the Screen on my Flip3. They referred to Asurion in a timely fashion for a replacement device as the screen could not be fixed. The technician was very knowledgeable, patient and customer focused. I highly recommend ubreakiFix for their swift service.
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February 2024 by Wyatt Draz
I went in on Monday and was greeted with kindness. When I went to pick up my system the next day. They were quick and very knowledgeable. The people that work there were kind and gave me useful tips for preventing the issue I had. Very great service overall.Thank you Ubreakifix!
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February 2024 by Eric Delgado
I'm sure I'm spelling this wrong but Mikaela and the team at the Naperville location were amazing. They were a complete 180 from the Plainfield location. They set my expectations right out of the gate. They explained the repair they were going to make, they were receptive to my comments about the little bit of good information I was able to get from the earlier location. They have me a reasonable estimate on the time it would take to repair my device. When they ran into an issue with Samsung, they contacted me right away and explained what my options were. When they could not get through to Samsung, they advised me they would still complete the repair, return my device to me that same day and deal with the administrative issue with Samsung afterwards. Mikaela and the Naperville team were the epitome of what great customer service is supposed to be. Thank you so much! I will definitely be coming back here for all my other tech related needs!
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January 2024 by Won Sung
Thank you very much for your service. Everything went smooth. Great quality repair at a reasonable price. Very transparent and professional!
