Walgreens is a neighborhood pharmacy and store where customers can refill prescriptions and shop for health and beauty products. The location is noted as one of the oldest in Naperville's downtown area. Some reviews describe a friendly, professional, and compassionate staff that is supportive and helpful with prescriptions and questions. Several customers report quick and easy pharmacy pick-up experiences with zero issues. Other reviews highlight challenges, stating the pharmacy is very busy and that customers sometimes face long wait times. These are attributed to high customer volume and complex transactions at the counter, not the staff itself. Some note that the store is well-maintained and well-stocked, though merchandise prices are mentioned as being higher than some nearby retailers. A key positive is that this Walgreens accepts affordable healthcare insurance and offers a list of low-cost prescriptions. However, some feedback indicates the pharmacy can be difficult to reach by phone. There is also expressed concern about the pharmacy staff being overworked due to added responsibilities like COVID testing and vaccinations, which can contribute to wait times for prescription services. Pharmacy hours are Monday through Friday from 9am to 11am and 11:30am to 8pm, and Saturday through Sunday from 9am to 1pm and 1:30pm to 5pm.
Fantastic staff. Me and my kids go in every other day and they are best people.
December 2024
The digital coupon trend has got to end.
*updating from 1 star to 4, Walgreen's CS reached out to me regarding a compliant I made in terms of their digital coupons. I was rather impressed with their reply and solution.
May 2024
Pharmacy hours are only during the week. Not open holidays or Sundays.
