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“I visited this post office for the first time today due to its great reviews. Ms. Bertha assisted me and was wonderful. She helped me with what I needed while providing service with a smile! Her great attitude and exemplary customer service did not go unnoticed! Thank you Ms. Bertha!”
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“Had an awesome experience on multiple occasions.
I had an internation package that was stuck in a loop between STL and O'fallon USPS. It was shipped back and forth 9 different times until the New Athens Postmaster put a hold on the package and picked it up herself. She went up and beyond!”